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March 2024 by airui jiang
This bank location is really slow and anticipating lots wait time. Bankers are just acting they are really busy . Bad system.
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February 2024 by Amanda Miller
Mariah was super helpful and sweet!! Also worked with Bryan who was equally as helpful. Very friendly and helpful staff!!
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December 2023 by Ann Morris
The most frustrating experience I’ve EVER had with PNC. In the end, I called the State College,College Avenue branch and spoke with Julia and received more useful information than I received in two days from PNC on Ridge Rd Royersford. Julia provided the epitome of Customer Service. That was my branch before moving to this area six years ago. Think about that! I received better service from a branch I haven’t used in 6 years, than my ‘local’ branch. Now, I understand why the rating is 2.5!
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November 2023 by Nicholas Wilson
Closed my account without telling after I had money deposited into my account had to send me cashier checks go in to cash them then used some lame excuse that they can’t cash them that it’s in my employers and bit the checks was from Pnc
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October 2023 by W. Carl
2 cars in drive through. Waited 8 minutes, didn’t move . Went inside to be greeted by a woman ( why she can’t work the drive thru?) Had to wait inside forAn additional 5 minutes. All to make a deposit!! Uggh
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July 2023 by Christy Wallace
My husband has had an account with PNC for YEARS (since 2006 or even before). A couple weeks ago his card was closed due to fraudulent attempts. He has called and also went to 2 different branches and yet NO ONE HELPS HIM! He tried to withdrawal money from his account at the branch and they said he couldn’t. THEY ARE OF NO HELP WHATSOEVER!!!!!!! Shame we can’t give negative stars!!This is how PNC treats military veterans!!
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March 2023 by Karen F.
There’s a 2% charge for non-account holders at this branch
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December 2022 by Harlem Caldwell
Every time I come in theis particular branch they always have some type of new rules on how you can deposit & withdraw money all i should need is an account with this bank wich i have i dont need all the other rules and I don't like that they
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November 2022 by Norm Grant
Have ALWAYS found every employee to be friendly, efficent & helpful.....kinda' amazing.!!!!
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October 2022 by Sarah Jeffers
The absolute nicest and most helpful PNC branch I’ve been too. I will bypass other branches to come here whenever I am able!
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June 2022 by Rebecca S
Great, convenient experience! The lady who worked with us was very nice and friendly!
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April 2022 by Jacquelyn Cowley
As everyone else said, different rules for different people, issues cashing checks into your OWN account. After 2.5 hrs of running around to another branch & speaking with corporate, I was told I was correct in the first place & apologized to. But that doesn’t take back the 2.5+ hrs of my time, and the need to drive 15 miles to another PNC branch, only for them to do what I initially asked for from the Royersford branch. I called and spoke with management in Rofo & even they were incorrect. It took calling regional office & other branches to go bat for me to get for me to get the apology and recognition that I was correct. This staff needs TRAINING, and better public relations.
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March 2022 by Mike
These people really just charged me 10 dollars to print 3 pieces of paper because they lost a piece of paper 6 months ago
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December 2021 by Trish Kawczynski
Every time I go into this branch it is a hassle. They have different rules for different people. I can not wait to move to a different bank. It will be solely because of this branch and its manager.
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May 2021 by Sarah Jones
Disrespectful and unhelpful. There are reasons why I do not abs will not have accounts with them. Just to cash a check there is a hassle. You call, they tell you to come in. You come in and they can’t help. Ridiculous. No one should have accounts at this bank.
