-
November 2023 by Brent Scott
We called to see if we could pick up our car after hours. We were told we could pay when we arrived and leave. They refused to release the vehicle until we paid but no one was available to take my payment. It seems a simple solution would be to have the receptionist be able to take payment like just about any other dealership. Why I would have to wait for a finance manager to make a payment is beyond me. The kid they had sitting at the desk was less than helpful and I get it, he is just a lot guy but this process needs work. I am literally waiting for them to finish a full financing deal to pay my $75 service bill.
-
November 2023 by Alex Kostrubiak
Recently bought a CRV from Piazza! I found the car online then worked with Cole the rest of the way. He responded quickly to emails to set up an appointment to see the vehicle and the rest was a breeze! Cole made us feel at ease right away, and was great to work with from start to finish! Would highly recommend Piazza Honda of Pottstown!
-
November 2023 by Adrienne Sharp
I couldn’t love my Honda Passport more!! This is our second vehicle we purchased and we are very happy. Austin has been our salesman both times and we will continue to work with him. He is friendly, knowledgeable, and not pushy! He answered all our questions and we felt at ease with him. If you’re looking for a new or used car I highly suggest you go see Austin. He will take great care of you. We also loved the seamless buying experience! They are a great team at Honda!
-
November 2023 by Christin Moore
I could not ask for a better dealership. They are great all around. I had an issue with the radio in my 2016 Honda Pilot and my service advisor went above and beyond getting the issue resolved for me. I will be requesting this service advisor every time going forward!!Here is a pic of the Pilot I still love 7 years later on one our trips to the Finger Lakes.
-
November 2023 by WALTER D DUCRET
I asked the service to solve the problem with multiple warnings that blink in my panel ( see pictures) .. They told me that I needed to change my 6 month old battery. Guess what the Honda battery is new and this problem continues. What happened to other battery?While waiting I noticed that at least two more clients reported the same problem . And they bought new batteries too !!! They are all kids running Services .Who is the manager?I lost 200 dollars This dealer lost a new buyer. Please do not contact me .” Make a new appointment,” Are you serious??
-
September 2023 by Megan Hamilton
Jake from Piazza has now sold our family THREE vehicles. He is personable and very responsive for all questions!!!! He is knowledgeable and just the absolute nicest car dealer our family has ever dealt with! Kudos to Bob, the finance guy and the service department as well. We are so happy to be part of the Piazza family. Bill, Liz and Megan Hamilton.
-
September 2023 by Hopetofly Pitt
Alex Gooding is awesome. If you ever need anything, he is always there to help. I like that he is very upfront of everything. We have been leasing with this dealership for few years now. We have nothing but good things to say about his service and professionalism.Thank you for Alex doing such a fantastic job.
-
August 2023 by Cara Elliott
2 1/2 months after purchasing our new 2023 Honda CRV Hybrid from Corrina at Piazza Honda it was totaled in an accident. The vehicles safety features were the reason there were no injuries. Once the other party’s insurance paid on our claim, we contacted Corrina to see if she had the same vehicle in stock. Well she worked her magic and we picked up the exact same car the next day. We are thrilled to have met Corrina who sold us not one but 2 CRVs. She’s the best ! Thank you Piazza Honda and Thank you Corrina.
-
August 2023 by MARY LEE
Jake was an Outstanding Salesman! He was extremely personable during my car purchasing process. He is Very knowledgeable about cars and explained everything in great detail. My entire experience was very easy and I appreciated everything he did to assist me. I highly recommend Jake for your next Salesman. Piazza Honda was Fantastic .
-
August 2023 by dean merchant
This is my 3rd Honda I have purchased at Piazza and my 5th Honda overall! I want to thank Jake for his knowledge and exceptional customer service in helping me purchase my 2023 Honda Accord EX. I am not an easy customer and somewhat demanding, so his patient was much appreciated. Both of the managers (Brent and Steve) jumped in where needed to help facilitate my needs and pricing requirements. I also want to shout out the parts department (Quinn) for expediting all the accessories that I ordered. Heather, in finance, was fantastic as always!Finally, Brian in the service department did a great job making sure all the accessories ordered were installed and handled my many questions with care. If you are looking for a knowledgeable staff with a no pressure sales approach, I highly recommend Piazza Honda.
-
August 2023 by David Pelizzoni
It took a bit of haggling, but once we agreed on a price the sales team at Piazza Honda Pottstown was fantastic. Our new Pilot was ready to go when we arrived and the paperwork associated with our transaction was a piece of cake. Special thanks to Cole Parkinson for working with me and making this sale happen!! He was friendly, knowledgeable and understood my needs. Great job all around! I love my new Pilot!!
-
August 2023 by Rick Veroneau
Corrina sold me a CRV yesterday. She made the entire experience very easy. She helped order the exact vehicle I wanted and kept me updated until its arrival. I would highly recommend Corrina for anyone looking to purchase a vehicle at Piazza Honda. She is the BEST!
-
August 2023 by Francis H.
Waited more than 2 months for newly leased CRV to arrive (third time leasing from Piazza Honda Pottstown). When vehicle was finally delivered, dealer low-balled "trade-in" value of previously leased vehicle by $6K!!! We walked out. Should have expected a usual car dealer tactic such as this, but not from Piazza! So disappointed.
-
July 2023 by Christine Gruber
Aamir was great to work with. He answered all my questions while ordering my new 2024 Honda CRV EX-L. He immediately communicated every update to me along the way while waiting on the delivery - it even arrived early! It was a pleasure working with him and I would highly recommend him to any future car-buyers. Thank you, Aamir!
-
July 2023 by Kajla Family
I have been trying to reach out to the service dept. here. Have called 3X since last three days to get a quote on brake repair. Twice, spoke to two different reps, each time they asked for name, and phone# and that they will have service call back. NO one has as of today, 3 days later. I am yet to see quality service mind set.