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September 2023 by Doug Hydier
I purchased a new pillow from Mattress Warehouse and was not completely satisfied with it. I went back to the store and explained to Carelyn about why I was not happy with the pillow and she gave me a different pillow for no cost. I highly recommend this store and Carelyn for all your mattress and pillow needs.
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February 2023 by Adrian Tierson
Great experience at Mattress Warehouse in Royersford! Kelly our salesperson was exceptional. She was so helpful, took time with us, and was very professional and personable. The store has a super selection at great prices.
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January 2023 by L.T.
Purchased a king mattress from here and had Roxanne as our salesperson. Roxanne was great.ON ANOTHER NOTE:I had a mattress scheduled for delivery on 9/6. I took the day off from work so I could be home for this delivery. When the delivery driver showed up it was drizzling but it had been raining hard for hours beforehand, so I asked him to remove his shoes or wear booties, as I have cream carpet. He refused to remove his shoes and said he didn’t have booties in his truck. My mattresses was not delivered because the driver wouldn’t remove his shoes and didn’t have booties!!!! Wearing booties in someone’s home should be standard procedure as a delivery person. I contacted the district manager and corp HQ, who transferred me to the delivery dept. and NO ONE returned my call. Totally unprofessional all around. No customer service whatsoever. If I could have given zero stars, I would have. I will not return to this store and would not recommend it. I wish I could have my $2,500 refunded and spend it with a company who respects their customers!
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January 2023 by Bob Wilson
The staff here were very friendly, laid-back, and really listened to what we had to say. We did not feel pressure at all and if we said we were not interested in an upsell, they took our no for an answer. For this reason we came back and bought our mattress here instead of across the street at the furniture store, where they were extremely pushy and were trying to let us not leave without buying something. How refreshing to have a low-key sales approach! Because of this, we did purchase a mattress cover and extended protection also, which we would not have done had they been pushy. I highly recommend this location if you were looking for a mattress.
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January 2023 by Dan & Deb Liberto
We went here having something in mind and Jason helped us very thoroughly. He explained to us some of what we researched and a whole bunch we did not know. He really made sure we understood what the differences were and got the best mattress for us. Would absolutely recommend.
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January 2023 by Barbara
Ira and Kelly were knowledgeable and took their time to make sure that I was completely satisfied with my purchase. Very friendly and helpful in making sure I found the mattress that was perfect for me.
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January 2023 by nicolette rebbie
Just had a wonderful experience buying our new bed. Kelly was super friendly. She greeted us the moment we came in. We told her what we were looking for. She told us about the mattress that can tell us what is best for us. We tried it out and it confirmed what I thought we needed. She showed us a few, but when I told her what I had saw online and what I wanted she listen and took me over to the bed, let me try it out and told me to lay in it for awhile and change my sleeping positions, to make sure it’s a good fit. She explained everything in detail. Roxanne was very kind and helped with smaller details. They both worked hard to make us satisfied customers. I even got a cute little sheep! The store is very clean and well kept. If you need a new mattress, this is the place to go. You feel very welcomed and they make sure you leave happy. Thanks! I can’t wait to sleep on my new bed!!
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January 2023 by Brian Sharma
Kelly took exceptional care of us. We walked into the store with not much of an idea, other than we needed a new bed. She took her time, answered all of our questions, and helped us choose the right mattress. We can’t thank her enough for all of her help. Store was clean and set up to help novices like us find the right sleeping solution.
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January 2023 by Kona L. Taylor
Jeremy was amazing. Very professional, respectful and accommodating. He worked well with my son and me so we could decide on the best bed for my son within my price range. My son and I are very happy to have chosen Mattress Warehouse and would definitely choose this location again and recommend it to anyone. Thanks again for great service. :-)
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January 2023 by Claire Rivera
Jeremy was fabulous to work with: highly recommend. Staff is well educated on mattress options in every price range to meet individual needs. No pressure and friendly experience. I purchased a new set and am very happy with the decision so far.
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January 2023 by Meg Bex
Ira was knowledgeable and kind. I appreciated his hell so much. We did our transaction quickly as my son was with me. He was exceedingly patient with and friendly to my 3 year old. Delivery was smoothe as well!
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January 2023 by Olivia Bozzelli
Jason is very knowledgeable, honest and friendly! He helped us pick out the mattress best for us and quickly had everything ordered and set for delivery since we needed another bed quickly! I would recommend to everyone to definitely go to Mattress Warehouse in Royersford and work with Jason!
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January 2023 by Chris Hughes
Quality Service - I visited the Limerick/Royerford store twice in a week looking for a comfortable 8 inch RV mattress. Jason Peters, the store salesman (not the Eagles football player), worked with me and addressed my questions honestly and professionally. He did not seem to be the typical salesman type and treated me like another human being should. He went out of his way to stay true to his word on the pricing he spoke to me about on the original day I was there. Another store did not present that same pricing when I went back 2 days later so I was happy to return to Jason to try out the 8 inch Somos queen memory foam matress in our new RV. Only time will tell how the matress is, but the service from Jason was tremendous. Thanks Jason.
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January 2022 by Lisa Williams
I went to Mattress Warehouse and got a nice sealy bed. The sale rep Jason was very knowledgeable & showed me beds in my price range. Free delivery without having to wait weeks to receive it. 3 day delivery. Thanks looking forward to my new bed.
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January 2022 by Nicolle M. Anthony
I went into the Mattress Warehouse in Royersford today just expecting to browse and get an idea of pricing on a new mattress, however I ended up leaving very happily with my new Kingsdown mattress set up for delivery with pillows that match the amazing quality and lumbar support of the mattress. It’s like laying on magic. No really. Buying a mattress is an investment and can be expensive so I planned to just see what I was even looking for and what pricing would be like. I’ve never purchased a new mattress and boxspring before. I was feeling overwhelmed at the idea of it, honestly. However, I took the time to write this review because the gentleman that helped me, Jason, was like a fountain of mattress knowledge and knew just as much about what helps people have good quality sleep. It’s rare to have a sales person take the pride Jason does in his job to really help me make the best choice and make me feel so comfortable. He was super patient with my 9,000 questions and I’m very grateful for his help. I can NOT WAIT for my new bed. This company should be grateful to have such a knowledgeable and loyal employee with the company.
