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“Brandon at the UPS store in Audubon PA was phenomenal with customer service! He's very genuine. kind and an excellent customer service representative for your organization. he will be phenomenal and upper management!”
“I am so grateful to have the UPS store close by. I've always had superior service, with fast, friendly agents, including the manager Sylvia, Nigel, and new Jacqueline. I really cannot speak highly enough about the store leader, Sylvia. She is a dynamo, you're done before you walk in! Unbelievable service, kindness, helpfulness-- the best business ever. Thank you so much for all you do, UPS agents! No way could I accomplish so many tasks and life necessities without you! You all rock! ❤️”
“The employees at UPS store in gilbertsville are very professional and help all customers in a timely manner. They are very friendly and make you feel welcome as soon as you walk through the door”
“Steve and his partner own the best UPS stores! The service is friendly and efficient making a mundane or even annoying task pleasant. So thankful for the way they train their employees and the help they offer themselves! If I can help it I will only utilize one of their stores, knowing I’ll be well taken care of (even with tiny mischief makers in tow!)”
“Highly recommend this location. Ryan was extremely contributive and very personable. He kindly assisted me in resolving an issue regarding a damaged parcel - and even took the time to call and provide me with updates on the claim throughout the week. Earned my trust and will be back!”
“While they are not a "real" Post Office, they do just about everything a Post Office does, and stay open an hour later until 6PM. Just remember to bring cash. He may seem "rude and cocky," but the guy behind the counter seems to know what he's talking about, never withholds information, and always gets the job done efficiently. The other members of the staff are more friendly and very good at their job.”
“Ryan, John and Ayesha are extremely helpful while I was trying to return a Murphy bed. They were able to provide me with the Amazon number so that I could get quicker help from the supplier. Everytime I go in to their store I’m greeted with the best, friendliest service. Thank you!”
“I'm a West Chester transplant to this PO. Stopped by at lunch on a Tuesday. The location is reasonably convenient to the highway. There was no line and the two women working the counter both seemed friendly. The one who helped me was friendly and helpful. I had to do a written form to put a hold on my mail due to the situation (super not thrilled about that) but overall my positive experience was the opposite recent reviews. Heard it might be 10 months til Airport Rd is reopened. :-(”
“Amanda rescued me as I was trying to do an Amazon return!! She was so willing to show me, a 79 yr old, how to navigate my phone to complete the return....and help others as they came and went !”
“The UPS Store has a new location that is bigger and new employees. It is customer focused here. They have a lot of different services. The hours are convenient. If you haven't been there in a while, check out the new store.”
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“First class service and a great customer service attitude. Worth the trip from Phoenixville for their positive approach to my needs. They do take Styrofoam, peanuts, and bubble wrap for recycling!”