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“Walked into this Verizon store because I was having difficulty with my iPhone and an Internet connection. The representative on the floor was a tremendous help and even help me navigate iCloud photos relative to my iPhone end google photos relative to my friends android phone. I can't remember the customer service representatives name but he looks a lot like Bradley Cooper. Very helpful and I highly recommend”
“Nick Troiano in the Paoli store just took FABULOUS care of my friend and me, patiently, pleasantly and efficiently taking care of replacing very old screens, and helping us with a variety of questions. This young man does Verizon proud! My TOP recommendation!”
“T-mobile itself isn’t the greatest at communicating. The help line wasn’t doing their part in looking at policies, therefore they told a relative something was covered when it was not. The store manager explained it to them on the phone to resolve it then helped us with next steps.The people that work here are wonderful. They’re helpful, knowledgeable and patient. Natalie was nice and helpful as well as the manager who has so much patience and kindness.”
“I want to start with the Gilbertsville T-Mobile team Noah, Jasper, Tyler, Annie, and Vick how helpful, understanding they were and helpful with a WHOLE week of helping us try and get our phones switched over . And a SPECIAL THANKS to Noah for going above and beyond with his sincere kindness and helpfulness!! I have never met team so committed and kind like Gilbertsville T-Mobile team. P.S I AM A NEW CUSTOMER AND WOULD HIGHLY RECOMMEND THEM!!!
And again Thank you to the WHOLE TEAM! !!! You all get at least 10 STARS!!!”
“I've never enjoyed going to a phone store until today. The 3pm crew on 3/8/24 were very knowledgeable and great to talk to as I was waiting for my phone to transfer data! Very personable, friendly, and funny staff. Will only go to this location!”
“My Xfinity rep Eric Z was wonderful! Not only was he professional and knowledgeable, but he went above and beyond to be sure my service appointment was completed with 100% satisfaction. I would highly recommend working with Eric for all your Xfinity phone needs. Great guy, great service!!”
“Will Always go back if need be, sales guy helped me understand what I did Not need and fixed a problem item in an instant!! Courtesy politeness given time and calmness to the customer(me)confused...So Awesome!!!”
“Thank You so much Cherry with assisting me with my new phone! Cherry was super sweet and professional when helping me choose which phone to upgrade. She went over and beyond to try to have my data from my old phone transfer over to my new phone. The world needs more people like Cherry when it comes to customer service. Thank you for my great experience!”
“Shout out to Jay for the warm greeting, Noah and Xavier for the attentive response and support with addressing an irate customer who refused to listen. They were able to address me and my sons issue from a previous visit from another store. True example of team work and great communication amongst one another. They are a dynamic trio! T-Mobile is lucky to have them.”
“You want excellent customer service? Are you looking for professionalism, courtesy and integrity when shopping for a new device or accessory? Look no further than the T mobile location on Swedesford road. Hands down the best experience I have had since being a T mobile customer for over 10 years! The associates at this store make you feel welcomed and make sure you are leaving with confidence about your purchase. They reviewed my bill, explained everything in detail and certainly took away my worries. Can’t say this about some other experiences. I am extremely pleased with my experience at this store and I am guaranteeing you, you will get the same experience.”
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“I’ve been back and forth from this Verizon store 5 times in about 10 days with an iPhone that won’t read SIM cards or an eSIM. While it’s been a frustrating process, the team here have gone above and beyond to find me solutions. Chamar, Kiersten and Hector were all great to work with, and their managers were also helpful. Thanks for helping remedy this situation.”