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August 2024 by Barbara Zuckerman
Great inventory and helpful salespeople
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July 2024 by Mike Kearney
Blonde SM(?) spoke very rudely to elderly employee in front of customer! She should be grateful she has such a valuable worker! Go back to manager training. All other employees are great!
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July 2024 by Jodi Teitelman
Worst pharmacy ever. No customer service and so slow. And closes in the middle of the day! Ridiculous.
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July 2024 by Martin St John
Terrible! After testing positive for Covid twice at home, went minute clinic and the doctor was sitting on her butt no patients to be seen. She said she had no appointments left. Went to Vybe urgent care, in and out with a prescription. Very poor bedside manner; no wonder she works at CVS.
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July 2024 by Riley Cleary
Rude pharmacist lady fire her won’t be coming back thanks for nothing!!!!
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July 2024 by Erin Croumbley
Pharmacy refuses to answer phone and will pick it up and hang up. Waited for hours on hold.
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June 2024 by Harvey Becker
Often don’t update my details. Staff inconsistent. Some nice some rude. Often long wait due to lack of staff or just inefficiency. Get your prescriptions elsewhere is my advice
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June 2024 by Sean Tinney
Cvs has put me in a very bad situation. I need medication in another state and cannot receive it because it was prescribed here first. I was told they didn't have it ordered here even though I just received a text and an app notification it's there. There is literally no care or interest in trying to troubleshoot, just rushed off the phone. I'm one person and it doesn't matter in the grand scheme but I refuse to go to a cvs ever again.
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May 2024 by Front Desk
Pharmacist is so helpful and nice!!
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March 2024 by Allah
One of your store associates after saying multiple times I do not need assistance consistently haggle me for assistance. I had to switch to another self checkout machine. It was nothing wrong with the machine. It was my payment method, but she kept haggling me and forced me out-of-the-way after I went to the new machine to pay because she was wasting my time and entirely, she then put her hands on me, tapping me on the shoulder with medium force, which is extremely rude. You can watch this video playback footage on your surveillance cameras in store if you’d like it was about the time that I’m posting this review within the last 15 minutes.
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February 2024 by Elizabeth Kitch
Terrible pharmacy. Lots of time spent every month to get my monthly prescriptions filled--they are nothing unusual. The app is never correct. Every month the pharmacy has to re-input my GOODRX savings, which takes an extra 30 min at the pharmacy. They never answer the phone--I have to go in to the pharmacy in person. It's just awful.
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February 2024 by Estella B
I am extremely dissatisfied with the service at the CVS in Bryn Mawr. Their consistent failure to answer the phone and apparent disregard for customer time and needs is unacceptable. The slow pace of the staff, including both the pharmacists and the checkout personnel, contributes to unnecessary delays. Pharmacy work, while important, should be handled more efficiently. The staff's attitude often comes across as unhelpful, giving the impression that customers are an inconvenience. I strongly suggest that management takes immediate action to address these issues, potentially reevaluating staff performance and customer service protocols to ensure a better experience for all customers.
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February 2024 by Erin Piner
I've experienced several issues at this pharmacy, and I believe there's significant room for improvement. The service often feels slow, which might be due to understaffing or inefficient processes. Additionally, I've observed instances where the staff made errors in medication handling. For example, I witnessed a situation where a pharmacist incorrectly told a patient about her medication quantity, only realizing the mistake after reviewing their records. This raises concerns about accuracy and reliability. Enhancing staff training and reviewing operational procedures could greatly benefit the pharmacy's service quality and customer trust.
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January 2024 by zehao cai
called this location for a missing prescription, waited for 50min, nobody answer the phone.
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December 2023 by Lauren Bloom
I cannot say worse things about this pharmacy. I’d rather drive to a better one further away than deal with this location again. It’s so frustrating, this is medication. I need to be able to trust my pharmacy
