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October 2023 by Ellen L.
I realize, since they will be closing their doors for good tomorrow, this more than likely is a waste of a review..however, there is one day left, so maybe...just maybe I can save someone a lot of money and a lot of unnecessary grief. I went in yesterday early evening, and I was a bit late. The dark haired woman did let me in briefly, however, like I have read in a few other reviews, she wasn't exactly 'pleasant.' But, I thought to myself, if they are a family owned business, they quite possibly could be sad, stressed out...a myriad of emotions. So I decided to come back the next day. I always say...never ignore your intuition....When I arrived the second time, they were fairly busy. I knew exactly what I wanted before I even entered, and somehow, I just knew that I would not be leaving with a new piece of jewelry...actually..I should rephrase that...I was totally prepared to leave with several pieces of jewelry provided they were knowledgeable, honest and kind. You know the saying..."three strikes you're out?" That's pretty much how my experience with these people all went down. Let's start with knowledgeable. I did not say a word (at first) about my extensive studies with jewelry and Gemology. I simply told them I was there to replace a diamond ring, possibly a band to match, and if the price was right, I'd buy diamond studs and even maybe a diamond solitaire necklace. Had I been the owner of that store, I would have been on cloud nine...because after tomorrow when they shut their doors, all of that inventory gets sorted through, divided up, and literally...they will get pennies on the dollar (if they're lucky...) but we have all read and experienced greed either in our own personal lives or simply books that warn us of what greed can ultimately do. I first tried on a very pretty modified oval and baguette diamond engagement ring. I saw the original price, and then the sale price. They are advertising 70-80% off. That is simply Not True! But I've done this before...I know how the game is played, and had they been what they "claimed" I would have played the car dealership game a bit longer...normally, when dealing with knowledgeable, credible jewelers you will see on websites, business cards and especially word of mouth their credentials. I made the mistake of telling them that I had studied a bit at the GIA. And boom. I felt like that kid that nobody wants to sit next to on the bus. The man who waited on me did not have a clue as to what he was talking about. You do not have to be a graduate gemologist to know this. But people don't know how this works with (most) jewelry stores like this. 95% of the pieces were simply awful. Cookie cutter jewelry with no creativity. Nothing special in the slightest, and yet...they were selling these pieces for what I would normally pay when buying from REAL graduate gemologists...people who not only know what they are talking about...people who are patient and friendly...this is an investment. These prices were absolutely exorbitant for what they were selling...and when I was told the center stone was 'D' colored...(i'll get to the rest of the four C's in a minute) I laughed to myself...had he not been so uninformed and LYING I would have bought that sucker in a New York Minute. Do you guys know how rare it is to have a genuine, certified COLORLESS diamond?? I'll just say it's quite rare indeed...and this wasn't it! It did not have any body color meaning..a yellow hue or tint that many diamonds possess because like I said...colorless diamonds, even near colorless are rare. But a D?? I asked him if I could kindly use his loupe. Yep. All bets were off after that request. He knew that I knew.so he became exasperated showing me anything after I louped the ring myself. He also told me it was a VS1. So...there's internally flawless...kind of like a D colored stone...doesn't happen often. Then you have the almost never seen VVS1 and VVS2. After that is VS1...Very Slightly Includ
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October 2023 by ED IANNUCCI
I have used Bar-Kay for just over 30 years and I love these gals. They’ve always been extremely helpful and I wish them and their family the best in all future endeavors! My wife and I will miss them. It will be a challenge to find a jeweler that I trust and regard as much as I do with BAR KAY. GOD BLESS!!!
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October 2023 by Sharon Davis
I heard that they had a sale I went into the jewelry store thinking everything was 80% or up to 80% off when I was looking at something the lady said it was 70% by the time I got to the register she said that she didn't say that it was 50% I advise you not to go to this jewelry because they are ridiculous ridiculous she lied right in my face and made me feel like I didn't know what I was talking about I would never never purchased from that store
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June 2023 by Brianne Hagel
Helpful and honest! They helped my fiancé create a beautiful engagement ring
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May 2023 by Pat Quinn
Awesome and very helpful. Thanks John, Kim and Chris for your years of quality jewelry and service.
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April 2022 by Rosebud B.
The best jeweler in rockledge! Bought my engagement ring 30 yrs ago from John, wedding bands and they still shine like the day we bought them. Today I picked up a beautiful 5 stone diamond ring for my birthday, that is absolutely beautiful. They are absolutely the best jeweler's around. You want great quality and friendly service, you should go the barkay. Chrissy, John and Kim are the kindest and best jewelers around.
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April 2022 by Monroe Matthews
Wonderful place for jeweler or to get batteries watches ⌚️ bands. The workers are very nice I Holly recommended. I go there a lot.
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March 2022 by Susan Longstreth
Nice family owned business. Jewelry is very nice quality and affordable.
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September 2021 by Claire Tatlow
Had always used Bar-Kay jewelers but will not in the future. I had taken 2 rings to be repaired. These rings were my Aunt who passed away, It was a circle ring with small pearls and I was told it would take at least 3 weeks since they were backed up. It took a month! I had to call several times to say I wanted to pick up my rings, When I go to pick up my rings, it looked terrible! The pearls didn't match the others that were in the ring, Owner told me they were small pearls and he had a hard time matching them. So instead of contacting me and letting me know that he couldn't find a match, he just put a pearl in that doesn't match the others in the ring.I never received a phone call that there was a problem or a call asking if they could put something in the ring that doesn't match! Why wouldn't you call the customer?? I am very disappointed and will not return. They need better customer service interaction, especially if there is a question or a problem about the customers jewelry. So shocked and disappointed. Beware if you take your good jewelry to be repaired, tell them to call you if there is a problem! I have spent money in their shop before but I don't feel they cared. All I would expect is a phone call!! Why couldn't they call?? Their attitude was like "Oh Well" They just didn't care!
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February 2021 by Wanda Angel
I have known this family since 2000! (when they were on Rising Sun Ave)....Always ... Awesome CUSTOMER SERVICE!!.... BEAUTIFUL GEMS AND UNIQUE/ONE-OF-A-KIND JEWELRY ??.... You definitely get what you pay for!!
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November 2020 by amy pastman
Always a fair price for a great job
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August 2020 by Susan Gimbel
Family owned business, Wonderful customer service, Excellent products. Highly recommend! Very personalized visits, make you fell a part of the family.
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March 2020 by Maggie Lutz
Beautiful jewelry, great prices and wonderful service and very nice!
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February 2020 by Ken Uhrik
Great place and great people who work there! Beautiful items to see and buy. Our family loves this place!
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January 2020 by Richard Bross Jr
Great jewelry store, have been going to them for over 30 years.
