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July 2024 by Chris Cuppett
I can't believe the incompetence of the pharmacist. My 11 year old lab has diabetes and has been blind for the past few years. I needed to get her medicine, but Wal-Mart didn't have it. Called a bunch of different pharmacies and they didn't have it. I ended up at CVC and they said I need a script, which btw, you don't need for the insulin. My dad was a pharmacist at Rite Aid for almost 30 years, but is retired for 3 years now. He said that the type of insulin needed doesn't need a script, but I decided to try anyhow. I was told to have my vet fax in a script and the Pharmacist rudely told me that "We close in 50 minutes, " in a tone that I can only describe as arrogant and snooty. Called the vet and they sent it in. Now when I go back inside to get it, they tell me that the vet didn't send their DEA number (mind you this is insulin for my dog and not some narcotic. ) so back to the phones I went, only to be reminded that THEY CLOSE SOON. Got that taken care of. Went back in one last time only to be told they don't even have the medication I needed. He suggested I go to Giant Eagle because they had a "larger pharmacy." I was also told that they would send the script over. I make it to GE by 10 til 7 and the pharmacist, Scott, called them and CVS said they would send the script right over. Well, a half hour later, 20 minutes after CVS closed, it was safe to say that was just another lie they told. Scott at Giant Eagle was so helpful. My dog had a few accidents on the carpet and I'm sure, a miserable time. I wouldn't recommend this place to anyone. They were awful all around. I can forgive and forget, but you made my furry daughter sick and that I cannot forgive nor forget.
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July 2024 by Jenny Breedlove
Google reviews accurately show just how bad the pharmacy customer experiences are and I can but add too them. They will keep loosing business if they don't change thing's. Taken my business elsewhere. Don't recommend CVS. Prices are also much higher than average.
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June 2024 by Patricia Tessari
The pharmacist at the Johnstown store was extremely rude. I will not ever get another prescription filled there again. I went to pick up a perception that was called in yesterday. It had to be ordered. I went the next day pick it up, it was not ready but expected to come in later that day. I gave them my insurance # and i also told them that it would probably be cheaper with good rx and gave that # as well. When i found out the cost i ask if they used the good rx? I knew it was less expensive with that.They told me no. Wanted the numbers again. I did not have my phone with me at the time it was in my car. The pharmacist replied very rudely. Well we close in 3 minutes so either pay that price or you will have to get It tomorrow. Keep in mind It is a narcotic that can not be filled before it is time. And I should have taken it that day. To be that rude is uncalled for.
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June 2024 by Regina Barreras
Wow I called the pharmacy and the new doc there answered the phone rude instead of saying may I help u he said yes and when I asked him about do I take the medicine all together he was rude then when I asked for his name he wouldn't give it to me and just hanged up the phone.the only person who really help me when I need it is the girls there and melissa but she was off today .the doc need more phone etiquette
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June 2024 by Michelle Lonsinger
Cashier was not pleasant at all. Expected me to use self checkout and was awful to deal with. I will not return to this location.
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December 2023 by Arbenz Mitch
Bad attitude of staff
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November 2023 by Rose Ann Kelly
This particular CVS had greatly improved. They got more help in the pharmacy so for the most part the lines are not going down the aisle. All employees are Kind, helpful, extremely hardworking yet professional. This has been my store since day 1 and I really appreciate them. I am not related to any of them yet we know each others name. Great job all around!!
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October 2023 by Lauren Rearick
If you want any type of vaccine at this CVS location, save yourself time and make an appointment. They pick and choose when they want to accommodate walk-ins. The pharmacist was rude and had terrible customer service manners. Very disappointed and never going to CVS again for anything.
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October 2023 by Sam C
Employees don’t know anything
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September 2023 by Carrie Roberts
I waited at the drop off counter for quite a few minutes while 1 girl was on the register with someone picking up and another girl standing in the back not doing anything. Finally the girl at the register came overAnd asked if I was dropping off. After this the other lady finally walks over and got my information.She said give them 15 minutes and it will be ready so I went to go use the restroom and it was a disgusting mess. I walked right back out and found a manager and told him.I took pictures it was insanely gross. ?Places like this need to keep up with the bathrooms.The lady that checked me out looked a drug addict and barely talked loud enough for me to hear her. I had to say what like 6 times she literally was not even trying to care. Never ever going back. Do not go here
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September 2023 by Melissa Cooper
This place has come so far in the past year or so. Great job guys. No complaints. very helpful friendly and knowledgeable staff. Went thru a rough spot but man they’ve turned it around!
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September 2023 by maria Venieris
Gave me a bath
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August 2023 by Nelson Ruiz
No have option to people covid positive to buy over the counter medications.
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August 2023 by Kevin Burkhart
Horrible horrible service and I have been getting the run around at pharmacy. Giving it one star is generous.
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August 2023 by Ashley L
There’s always a wait when you go, they are short staffed by no fault of their own. The staff has always been nice though.
