“The service team here is fantastic! I came for a quick oil change and was greeted immediately by Steven. Steven and his team are awesome and we’re quick to help out and answer any questions I had regarding my vehicle. They provided me with an inspection video to further understand other issues with the car which was nice. Shout out to the salesman who allowed me to use his phone charger as well! Overall such a pleasant experience, I recommend Cochran Subaru of Butler to anyone looking for efficient service and kind staff! Will be returning for all of my Subaru’s service needs. Thanks for being the best!”
“I can’t say enough positive things about the service department at Cochran Subaru of Butler County! On my way home a yellow light popped up on my 2021 Forester. I was a little panicked because I still had an hour to go. I pulled over and saw that Cochran Subaru in Butler County was a quick detour. I arrived as service was closing. Josh was still there and immediately came out to look at my car and calm me down. Jeff who was on his way out, was kind enough to take care of the light-a quick fix-with a promise from me to return for an oil change ASAP.I checked the website for open hours before going back to use the express service, but was wrong. My timing is terrible. I planned to come back but once again, Josh to the rescue! He arranged to have the oil change done right then and one of the awesome technicians stayed late to do it! Josh, Jeff, John and the rest of the service department go above and beyond- I love my Subaru and I love the service department at Cochran Subaru of Butler County!”
“My family was in a tough spot when we had a breakdown of our camper during a cross-country move. Platinum was an absolute life-saver during the process. They understood our situation and made an effort to help get us back on the road as soon as possible. They are knowledgeable, friendly, and fair. Other businesses would have taken advantage of our situation but they explained the options, did high quality work, and educated us about what they were doing throughout the process. They even went beyond what we asked for making some minor cosmetic fixes that needed to be done at no extra charge. They even went as far as to call and check on us after we continued our road trip and were out of the state. I can't speak highly enough about the Platinum team.”