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December 2023 by Marianne Sullivan
We express our gratitude for the exceptional support provided by Cassy during our restoration project of a nearly fifty-year-old car. Cassy’s remarkable service has ensured a smooth process, and we appreciate the ease of communication whenever assistance is needed. The quality of service delivered by Cassy has been instrumental in the success of our current project.As we plan for our next auto restoration endeavor, we are confident in relying on Cassy for continued support, guidance, and excellence in service.
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October 2023 by Lynnette
This is a stand up appreciation 100% truthful quality 100% highly recommend Tom Burns my parts will always come from Tom corvette parts person Thank you Tom
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October 2023 by Graeme
Tom Burns is a true legend and has been awesome sorting out the purchase of my Grand Sport parts, nothing was a problem and he kept me fully informed, his customer service is exceptional and i would highly recommend him and his company, words cannot describe his professionalism and service. Thank you once again Tom Regards Graeme from New Zealand.
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October 2023 by adam marshall
Tom did an amazing job helping with my order!!
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October 2023 by john reagle
Very helpful getting me the correct products super helpful and friendly
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September 2023 by Paul Thibault
I've dealt with Cassy Johns two or three times and found her to be very professional, knowledgable, quick & friendly. She's the true definition of great customer service!
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September 2023 by Richard Callicott
Great deal! and great salesman. He was very helpful and took the time to get me through the order . Thanks .
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August 2023 by Juan Sixto
Excellent customer service from Mr Tom Burns, attentive, knowledgeable !
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August 2023 by Ruth Branham
I would like to thank CASSIE and WENDY. You never know how well customer service reps deal with a bump in the road with an order, until you need them. Well...in a RARE situation with this company, I had an issue. They were attentive and professional. Straightened it right out. Thank you!
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June 2022 by Alex E.
I ordered a set of rims and tires from these folks on 21 May and I've only received (2) of them. (As of 13 June). On 03 June two wheels/tires showed up to the shop, the shop didn't call me because they assumed that's what I had planned. I called the folks at Auto Accessories of America aka Corvette America Inc, aka Extra Mile Brands, aka Top Flight Auotmotive, aka D&P Lekander Holding, Inc. on 02 June to ask them to provide tracking numbers for everything and Michelle said she would. Come to find out the stuff went out on 31 May and noone told me. By 07 June she sent the tracking numbers that were by that point a week old. that's when I found out FedEx lost two. Auto Accessories didn't even know!!! And when I alerted to it they didn't follow up with FedEx ...I had to. And ever since that day I have had to extract information from them about status as well as give them ideas on how to resolve the situation. Everytime I speak with them they say "we are WAITING to hear from O&E". So here we are, they have my money, their supplier has my money and I have 2 out 4 rims and tires that I purchased. They have no incentive to resolve this AND they are acting like it. All I want is what I paid for AND for the folks I paid to give me updates as to when I can reasonably exp that to happen! I should not have to call them and email them...I think their name is a misnomer because they have certainly NOT gone the "Extra Mile" to resolve a paying customer's issue. And the nerve of Natalie to show so much attitude when I ask to speak to management. And of course when I asked her or Michelle to let me speak with the site manager that all the departments report to they both refused and said I could only speak to Wendy (Mgr of customer su). She seemed more reasonable but it was just a smoke screen because since that call last Thursday nothing has changed in their response time or initiative. I understand this was FedEx's fault but letting me discover it belatedly for them and having ME open the investigation with FedEx is not how a company should do busines. Dan and Peg Lekander started this business in 1977 and I'm certain they didn't grow it to this size by behaving like Wendy, Michell, and Natalie...I should be on the payroll for all the work I've done trying to resolve this!!!
