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October 2023 by Dave Newcomer
Nice place
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August 2023 by Peter Gillen
No one wanted to look at my 2006 Winnebago View with a brake warning light on. Rivers Truck said bring it in. They saw me within an hour and said the brake pads were fine. We could continue our trip home to FL with peace of mind. Thanks Bill, Aaron,and Jamie!
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June 2023 by Cary Ressler
This is my go to place for truck parts. Every one there is easy to get along with and are helpful. Thanks and safe truckn!!
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May 2023 by Maher Shakhtur
After trying several repair places they were the best , Mr Pete was very nice... got the vehicle in and out in a timely manner and an issue other could not determine , like bottom of a radiator leak... was a walk in the park...Thank you guys...Good job...
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May 2023 by Michael Barr
Their box truck driver was cutting off multiple trucks last second while almost rear ending cars, if they fix things the way they drive without caring you'd probably be wasting your time
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March 2023 by S C
Thank you for your patience and service. Helped a trucker when in a bind and the interstate stops did not.
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February 2023 by Max Shmizzy
I will always come back to these guys when we are in town now. Very reasonable rates, fast and friendly service, and very knowledgeable mechanics. Fixed our freightliner same day and got us back on the road in a very affordable manner. I recommend these guys over any shop or dealer around!
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January 2023 by Charles Barnsley
Overall, I had great experiences with Rivers which is why I am giving 3 stars and not 1. Up until a few days ago. I asked that an L-shaped handle be fixed for the latch to a door. (see picture). Their fix was to weld a bolt onto the existing pin and create the 'L'. Quick spray paint and job done. My first thought.....this is not very professional.....however, I was happy it was done and could use the handle. The main issue was the price I was charged for this....$231!! When I talked to Steve (service manager I assume), he said he hadn't seen what was done yet, but would go out and check it. He also told me that their hourly rate is $130 (approximately) per hour. This would mean that the job they performed was nearing 2 hours! When I questioned the hours spent on the job, his response was to immediately get angry and tell me that my options are to either leave as is and pay the fee or he would cut the handle off and refund my money!!! So, thats what I chose. (the 2nd picture attached to this post). As you can see from the burn mark on the truck after they removed it....they torched it to get it off. Took them about 30 seconds to remove it. With that said, I assume it took them just as long to put a new one on.....however, decided to charge me almost 2 hours worth of labor and REFUSED to provide me with a breakdown on why I was being charged that much.I was then told they would not work on my other truck that we just dropped off. So, we needed to have more guys drive out to pick up a truck that they were refusing to work on.**That 2nd truck was only dropped off because earlier in the week, they "fixed" our ABS light. However, 20 minutes down the road, the light came back on. This place is 45-60 minutes from our location, however, it is the closest place that will do warranty work. They wasted a TON of my LABOR hours on employees running trucks numerous times back and forth for NOTHING.Again, in the past, I always had good experiences with trucks getting fixed at Rivers. This past week or so, however, was a drastic change for the worse. Top notch UN-professionalism.
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December 2022 by Fouad Dahmani.
The worse place ,I took my truck to fix the APU i was charged $ 1972.38Just to replace 2 built and the condenserWell didn’t work come back again I was charged again $544.39Well they broke one of the bolts censerWas built in the taming caseI have to call the manufacture in Canada to get this part ,they were surprise how it did came out ? Well the manager bill was very rude look like he never ? learned how to exchange respect while you are talking to other people plus the pm they charged $850.00 if you cross America you aren’t going to see this priceIf they have less then 100 zeros I will give thatDont trust this place ,is good for local trucks businesses because no one care about the invoicesBill the manager dont ever trust himThey have a complain about previous employees works there he witnesses that the damaged an engine ,but they lies to the customerBe careful
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October 2022 by Shelley Crawford
We came here yesterday because we had an RV emergency. When we arrived, we found friendly staff. We found a book that was full of tips to make the time pass. They also let us stay in our RV overnight
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September 2022 by RV Gragg
Mobile tech came to location to replace blown compressor hose on diesel pusher motorhome. Same day service tech (Jamie) was knowledgeable, courteous, and professional. Extremely pleased with the service provided and grateful for the assistance.
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August 2022 by Heather S.
It cost $1000 for ONE brake line to be replaced. The brake line is around $60 so $940 in labor for what around an hours worth of work. Total rip off!!!!
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March 2022 by GDANSK GLODEK
OMG I have no words I hit the deer ? truck was tow to this shop, to my home in NJ around 3 h trip I was concern because far away ,but Shop Menager Mike CALAMAN was so incredible he explained me step by step how everything will go , I never see so honest man, parts supply as everyone know suck ,but he do what he can to finish my truck I can tell you guys was worth it to wait, amazing JOB thanks to everyone who do my truck, truck come back to me like new I recommended 1000% this SHOP Thanks again
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February 2022 by James E Miller Jr
Highly recommend Rivers for any of your heavy truck repairs. Bill and Jamie always a pleasure to deal with. If you need it done, Rivers will get it done. Nothing to small or to big for them.
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January 2022 by Travis G
They repaired some fiberglass and other rv body damage and made it look like new. Great people to work with.
