Cape Horn Incredible Pets is a well-stocked and clean store that offers a wide selection of exotic pets, including reptiles, fish, invertebrates, and feeders. Customers appreciate the variety of feeders, substrate, and tanks available, making it a convenient spot for pet supplies. The staff are known for their friendliness and knowledge, often going above and beyond to assist customers. Multiple reviews highlight employees like Hailey and Kay for their helpfulness and expertise, especially in answering questions about reptiles and supplies. The store's animals are well cared for, healthy, and active, reflecting the staff's dedication to animal welfare. While the store is generally praised for its selection, prices, and customer service, some mention occasional issues with poorly maintained cages, such as decaying fish or dirty water, though this does not seem to affect the overall positive experience. Overall, Cape Horn Incredible Pets is a highly recommended destination for pet owners seeking quality animals, supplies, and friendly service in a beautiful, organized environment.
Just moved to the area and needed frozen feeders for my BPs. Also have a leo we will need supplies for periodically. Very happy with the selection of feeders, substrate, etc. I saw here and the attentiveness the employees showed customers and the animals. The store was clean, well organized, and well stocked.
May 2024
Great store! Employee Hailie definitely a giant help, honestly deserves a raise! Very knowledgeable on reptiles too! Beautiful store! Lovely staff! And
May 2024
Kay was absolutely amazing and kind! She always goes above and beyond when she is helping us out. Cannot recommend this location enough.
