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“It is nice to have someone as wonderful as Becky working at our local post office. Her friendliness and professionalism makes a simple errand turn into a nice visit every time.”
“The absolute best post office I’ve ever dealt with. Like most people I’ve always dreaded having to go to the post office, but since moving up this way, I actually am happy to go. They are the sweetest, most personable people. The best.”
“I am not sure where these bad reviews are coming from, maybe they're getting this location confused with another one...I always have a great experience when I stop in here!”
“This is a friendly neighborhood post office. Don't let the 'small town feel' fool you though, they are knowledgeable and know how to get things done efficiently. Plus, the clerks behind this counter have aided me in saving money on more than one occasion!”
“Outstanding customer service from all employees. Each and every one of them goes above and beyond to share information, pricing options, and services on very transaction. Clerks educated me about online options. They get you in and out quickly with multiple clerks at the windows. They work great as a team helping each other all for the good of better service to customers. Service with a smile from everyone.”
“I live in Macungie but closer to this post office, every Monday to Wednesday I will ship packages. I'm selling online...the people there are friendly...I like that place”
“I have lived in Harleysville for 19 years and have always found the staff very pleasant ( especially Cindy) .Sometimes there are lines, but due to cutbacks it’s expected . There has been “fill in “ staff occasionally and maybe not as experienced. Cannot believe some of these nasty comments !!!!”
“Excellent service, the lady treated me with good disposition, she was very patient with me and was very kind even though I don't speak English, I am very grateful!”
“We need to remember that this post office, like most, serves hundreds, if not thousands, of homes. They are short-staffed, as most businesses are, and often one person is doing the job of 3 or 4. That is not the fault of the tellers. In that I am in there a minimum of three times a week and have been for years, I have watched these people doing their best for us in the strangest and most difficult of situations. I have never heard any one of them curse, deny service or turn someone away UNLESS the office is closing - we all want to go home at closing time.We all want to be treated with respect and kindness - from the people who serve us AND from the people we serve. I applaud anyone who deals with the public for 8, 10, 12 hours a day and can still retain a smile and bubbly personality at the end of every single day.Tom, you lead the pack - it has been a blessing to have you as the caretaker of my packages.Maybe we all need to step back and remember we are human. Sometimes I just ask a normally bubbly postal employee who seems "off" if he or she is having a bad day? You know it brings a smile to his/her face? Sometimes they need human kindness and courtesy just as much as we do.Tom, Caroline, Tiffany, Usha, Brittany, Amy - hugs to you. I couldn't do your job with the same professionalism. Happy New Year!”
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“Really appreciated the customer service. Mimi and crew helped intercept a package that was picked up that day that had a slightly different mailing address that I didn’t catch until after I shipped..They found it before it got “lost in the mail” ! Thank you so much!”