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October 2024 by 1
Fantastic veterinarian service.
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October 2024 by Kraus House
I am extremely disappointed to have to write this review because I thought the world of Dr. Walter prior to this. Most importantly I trusted Dr. Walter and after this experience, no one should trust her with their animals. My elderly dog has lost most of her mobility in her back legs and for over a year she was under Dr. Walter’s care trying to control reoccurring UTIs. Because her mobility was limited she does not have full control of her bowels. She started having diarrhea on and off with no explanation and this lead to UTIs no matter how clean I kept her. Every 2-3 months we were going to Dr. Walter for over a year. I always asked her if there was anything more I could do to help prevent this and she assured me I was doing everything right. After more than a year of this on and off diarrhea Dr Walter finally decided to test her for Giardia. Not sure why it took over a year to test for this but I trusted her. We had been displaced from a house fire and moved to an apartment complex which is when this all started and now makes sense. How Dr Walter’s didn’t figured this out, I don’t know. She was well aware of the situation. In May of this year my dog started showing signs of another UTI so I called Dr Walter’s for an appointment and that is when Dr Walter REFUSED to see my dog. I still do not even understand what she thinks I did wrong. I thought she was thinking I was a different patient but when she got on the phone it was like the twilight zone. I followed the instructions that HER AND HER STAFF provided me. Which is often confusing enough since her and her staff are always on different pages. I had 1 person tell me I needed to meds for my other dog, only to go and pick up the meds and find out Dr Walter’s didn’t think it was necessary. But what is most concerning is that I found a new vet immediately and got the UTI completely under control. My dog has not had a UTI since May when the new vet explained to me that she is not expressing her bladder all the way and I need to assist her so that she fully empties it. How did Dr Walter’s not figured this out over the year+ that she was in her care? She collected +-$200 an appointment every few months and SHE allowed my dog to suffer.
Her office is extremely chaotic which was not easy to deal with but I always sucked it up because I thought I found a vet that I trusted. She even refused to refill by dogs prescriptions dog food that she had been on for over a year that Dr Walter’s prescription her in the first place! The only one that it hurt was my dog. What kind of vet disregards a pets best interest just to be petty. Very mature and professional of her.
There is always an extremely long wait, even with an appointment you should plan to wait at least an hour before being seen. I have been forgotten in an exam room more than once and waited over 2 hours. I hope this review helps pet owners make a better choice for themselves, their wallets, and most importantly their pets!
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October 2024 by Joan Green
My little ones love it there. The people there are so friendly and they really get to know your pet. Very happy ❤️
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October 2024 by Myrna McKinnie
Best vet ever!
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May 2024 by Nicole Sliferr
I wish I could give them 10 stars! Dr Walter is absolutely AMAZING. She is so kind, compassionate, and thorough. She takes so much time getting to know your pet and diagnosing them. Twice now another local vet has failed my pets and I was able to get in with kindred immediately and she spent so much time trying to help my fur baby after the other vet completely misdiagnosed him. Thank you SO much Dr Walter!
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May 2024 by purplehair_wolfy
The staff are extremely friendly and caring
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March 2024 by Lawdog1
Awesome place, staff was polite and very accommodating. Treated our cat like a family member. Prices are great too.
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February 2024 by H. Gene Biby
I had my first visit here today. I will never go anywhere else. Christy is AMAZING. I have two dogs, one is a challenge as she had previously been in a hoarding situation, had been abused, and had a bite on her record. By the time we left, I swear Lucy and Christy were best buddies. Do your animals a favor and give them the best possible care. YOU MUST GO HERE!
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February 2024 by Valerie Ann Venezia-Ricciardi
Dr. Kristy Walters is a breath of fresh air and so is her business. Her style of Veterinarian is so unique and different from any place I ever went to in my past. The way she makes both you and your pet feel right at home is relaxing. I can go on and on but please switch and go see for yourself. You will not be disappointed.
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January 2024 by Mary Schuhl
Outstanding experience. Great care and very affordable. So happy for the recommendation from a friend.
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January 2024 by Angela Illingworth
I felt heard. I felt valued. I felt that my dog was well treated.
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January 2024 by John Schwenk
Awesome practice very personal with animal an owner. Well worth the wait to get in an see Dr. Kristy.
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January 2024 by Mary S.
Awesome experience. Great care. Affordable pricing. Doctor clearly cares. Doc and office staff made sure my car was comfortable. Everyone was very pleasant. A friend recommended the office and I am so glad for the suggestion.
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December 2023 by Kristin Michelle
Dr. Walter was amazing with our rabbit! We have never been so pleased with a vet before. So knowledgeable and so kind! Wonderful experience overall!
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October 2023 by Maria Gardner
A very warm and peaceful environment.
