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9AM - 4PM
21 N 6th St, Reading
Banks
9AM - 5PM
540 Penn St, Reading
Banks
“Wells Fargo will have forever the best qualification because having excellent services incluye everything and everyone associated with the wonderfully financiar dtaff, services, and solidarity. Thank You Wells Falgo for my celebration at screms Birthday for 1, or 3 months if I dont visiting the Banck. I'm very gratifull with my unique Bank after of different 2 or 3 Banks account for 21 years ago.”
“I've been with riverfront throughout the years. And they're always professional and they're always polite. And they're very nice people. I recommend that they stay there and not have anyone else. But the people that works there now In Lancaster, ave. God Bless Them”
“My dad passed away and this was his bank. I live in the Poconos so it's not close. I needed answers dealing with his safety deposit box and M&T credit card. They were very helpful in answering my questions over the phone.”
“I recently have taken over POA responsibilities for a family member and Charlie Cho has been an amazing help with navigating through the process and various accounts. When you have a life changing event and need to make sure a family members accounts are taken care of, it can be extremely stressful. Charlie made this transition so easy for me to understand and gave me all the steps I needed to take. He literally phone conferences in with me so I don’t have to figure out the account customer service on my own to get the information I need. If you are looking for a trustworthy and helpful associate who truly takes the time to help you and looks out for your best interest I highly recommend Charlie!”
“As horrible as their customer service is on their 1-800 number, I only stay with Santander Bank because their entire staff are wonderful. Their work ethics are exemplary. You are made to feel like you are the most important person their when you need their services. Keep up the wonderful attitude prevalent each time I visit.”
“I find their locations convenient and whenever I call, I get prompt friendly service. Some fees can be annoying (like $7 to send me a mailed receipt of a wire even though they gave me a receipt when I went into the bank to do it) but I can usually get the fee waived the first time it happened and then change things on the account so it doesn't happen again. All banks out there have their annoying fees.. it's just the work around you have to find.”
“I went to FNB today morning, I drove around an hour since there is no branch in KOP. the employee who did the job named “Kim”, she did her job very professionally and accurately in a short time. I would like to say “Thank YOU very much Kim””
9AM - 4PM
830 Lancaster Ave, Reading
Banks
“I'm not a fan of what they did with adding accounts but this branch is fantastic. They greet you at the door and work really hard to make the banking experience pleasurable. I only go there once a month to make a deposit and it's a joy each month.”
9AM - 4PM
628 Greenwich St, Reading
Banks
“I opened an account with them two years ago, after six months of cashing paychecks there when i didnt have a bank account (my employer used citizens) and telling them “nah its okay, i wanna use santander ill just pay the $8 fee)Finally i decided to just do it.And I dont think i will ever use a different bank again!Every single time i go there the employees are insanely nice & remembered my name before i even opened the account. And besides that, god bless these people because I am a hot mess. Whether i have to go in there because i cant find my debit card & have to ask them to check the atm machine again, or my accounts overdrafted and i dont know why, or i need a new card because i broke the side with the little chip thing in it and cant use it... they have always been friendly, attentive & fixed things quickly.I try to treat them with the same demeanor too.. but theres been a time or two i came in all stressed out over money and uh, just a lil rude... and i still get met with a “its okay, happens to the best of us” response. The employees at this branch are much better people than I. HahaI also have issues with fraud and they have always been extremely transparent, helpful and prompt in dealing with anything related to that too. I dont trust my money in a lot of places, but i know its safe at citizens.”
“Recently stopped in to get help with a problem with my ATM card and Alma was able to get on the phone with customer service and resolve the issue in a timely manner. Much appreciated.”
“Used to have bank of America. Past 7 years no issues. I see other complaints from ex metro because they would let them overdraft their accounts.. people have to realize you need to have money in your account. This isn't charity.”
“New to the area and opened a new checking, savings and business account here. Shaun, the small business manager, has been super patient and attentive to all of my questions - definitely love the service and made the right decision in choosing Citizens”
9AM - 4PM
50 N 5th St, Reading
Banks
Open 24 hours
2001 Kutztown Rd, Reading
Banks
“I must say I enjoy going to my local PNC branch in Oakton, VA. Almost always Pedro helps me. He indulges me with light conversation in Spanish. He is most helpful and I always walk out smiling. The staff is such a pleasure.”
9AM - 4PM
210 N 5th St, Reading
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“We have been members of Pagoda FCU for over 20 years. After raising 3 kids and sending all of them to college, we were in a tight spot financially and our credit cards were maxed out. There was rarely enough money for extras and vacations were out of the question. Pagoda worked with us over a series of small, short-term loans to pay off our high-interest credit card debt, consolidate other loans, and eventually pay off all of our debt. The initial loan paid off a couple of credit cards and instantly got us some breathing room in our budget. The people at Pagoda listened to our goals and developed plans to fit our needs. Isn't that what every financial institution should do for their customers? Pagoda worked with us when we really needed help. There is no better place to manage your finances!”