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November 2024 by Mufasa Lionking
Fast in an out the people know what they are doing their.
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November 2024 by Madame
Excellent customer service. They always greet customers with a smile on their face. They make returns easy and hassle free. I love that they have bilingual staff to proficiently serve a diverse population. I recommend this place.
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October 2024 by Jose Francisco Herrera Landini
Excellent attention.
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September 2024 by G’s Email
Went in around 11:30am on a Sunday to drop off a package and there was a line of 6 people and just one employee. The employee was going as fast as he could, hence the stars, but one employee is not enough, so minus for that, also very hard to find. I luckily spotted the DIY scanner and skipped the wait. The scanner was easy to use although it could have been clearer what to do post scanning but luckily the overworked 1 employee took the time to look over and tell me where to take the package post self-processing.
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August 2024 by Shdonttalksh
Very friendly staff
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August 2024 by Brad Sedoti
Always fast friendly service. And store is always clean and smells good!
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August 2024 by Fidel Muyiwa
Excellent packaging and package was received in 2days with ground shipment. He was also patient despite the challenge he faced in picking up the package.
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August 2024 by Ricardo Torres
Went to staples in Wyomissing and asked an Employee to help with printing from an Email, The employee pointed at a sign and told me follow the directions? So I went to the UPS store and the employee was hands on, literally printed everything for me ???
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July 2024 by John P
CP was great and was willing to stay after closing to seal up my package for my Amazon return. He was very nice and I will definitely have others come here for pharmacy or shipping needs. Thanks again, CP!
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June 2024 by Bethany Kennedy
Super rude staff member who was absolutely no help in explaining where my package was or how to connect with someone who would know. I don’t know why people work in jobs interacting with people when you don’t know how to interact with people. I try to avoid UPS as much as possible and this just solidified that for me. I’d definitely recommend getting better staff or at least training your employees better.
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June 2024 by Sheila Bohn
Totally rude in this location.
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May 2024 by Christina Bierman
She was very helpful and patient with helping me out.
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May 2024 by Od Staples
UPS is AMAZING!!!!! everytime I come to any UPS location you guys provide excellent service! There is no other way I would rather send anything to anyone. Always friendly, always professional, always knowledgeable, always helpful. YOU GUYS ROCK!!!!! THANK YOU!
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April 2024 by Autumn Snyder
My fiance ordered something and it was supposed to get shipped through UPS. They just called and said that they lost it when his tracking says that it is still in this warehouse. Not very happy when he paid express shipping to receive it in two days and it’s been over 2 months. UPS you can do so much better.
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April 2024 by wendolin rojas
Great customer service and fast service