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March 2024 by Oses Elimimian
This is the best experience I have had in Van sales. Jeff is a great salesman. Very Patient. They even bent backwards to accommodate my needs. I hope to buy Vans from them again and again. I drove the Van all the way to Maryland and the Van is super. They put 4 brand new tires on it and filled the tank up for me before I drove it out of their lot. The Customer service here is super.
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February 2024 by Chris Yates Sr
Great customer service. Love how they go to work to do whatever they can to help you fulfill your goals or dreams with vehicle purchase. Thanks more than you know
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February 2024 by Lori McDaniel
We found a wheelchair van online at Rich’s Automotive in Reading, PA for my 2 disabled sisters who my husband and I take care of and needed a van that can transport 2 wheelchairs. We contacted Rich’s and scheduled a time to see the van, they were pleasant and informative. We drove 2 hours and the van was as described on the website and over the phone. After a test drive we purchased the van that day. The salesperson and owner were great and I would highly recommend this business. I felt they were honest and forthcoming. We have had the wheelchair van for over a week now and it has changed our lives. Thank you to Rich’s for providing this service and your kindness throughout the purchasing process.
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May 2023 by Christopher Harper
Our company is based in the panhandle of Florida, so there was a lot of hesitation doing Business with a company we’ve not had dealings with and making a purchase sight unseen. However, after speaking with the owner numerous times, and looking at past reviews online, it was very clear that he was a very educated and a very honest individual. We bought the vehicle site unseen, and even flew one of our guys up there to drive it down not even putting eyes on it until well after the transaction has been done. Upon receiving the truck, it was exactly as promised. These guys are top notch, best in class, and I would highly recommend doing business with them.
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January 2023 by Luis Laboy
Excellent service! Jeff made our purchasing experience unique. We travel all the way from Florida to purchase our RAM Promaster 2500 due to his outstanding service. He was always in contact and help minimize all our concerns A++++
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September 2022 by Debi Dawkins
Always a great experience at Rich’s.
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September 2022 by Wendy Strupp
Need more cars
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September 2022 by Donna Donnelly
Won't take my car to any other garage.
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September 2022 by Andrea Reber
It's where we got our vehicle for work great work
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July 2021 by Jose Arroyo
Had a great experience buying a vehicle form them this past week. Jeff was very nice. Thank you guys.
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April 2021 by Matt Strickland
I wish buying a vehicle could be like this every time. These guys are awesome. They give good advice and keep their word even if they are adversely affected. Prices are competitive and Jeffs the man!
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February 2021 by Timothy O'Flaherty
took my car here because of a recommendation from someone in the neighborhood. was hoping to find a good mechanic that was close by. I was made to feel like i was just a bother to them. I asked for help finding where the power steering was leaking and an estimate for fixing it. To make it worth while to them i thought i'd ask for an oil change too. When calling back i was told a replacement hose would be needed and even if it could be found (which the mechanic said he couldn't find) it would be a $400 part. He told me two times that i should just come pick-it up and how he doesn't work on Volkswagens. Then i show up to pick up the car and i'm presented with a $95 bill for an oil change! And no explanation about the power steering issue i took it in for. After paying for the most expensive oil change ever i left with no better understanding about how to fix my problem. They clearly don't want my business. Even the check-out guy couldn't make eye contact, he was just hoping i'd leave quickly. Oh, and i took the car to another mechanic who thought it was ridiculous that the part couldn't be found. and it turned out that a .50 cent hose clamp fixed the problem anyway. What a waste of my time and money. Responding to my review and making me think about this again only makes me more angry. I'm tempted to change this review to one star.
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February 2021 by Dave Kline
Great place; put a deposit on a SUV. This will be the 2nd vehicle we'll be purchasing from them. Rich's treated us fairly the first time we purchased from them, and they're working with us this time as well.
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November 2020 by Stephen Welch
A great place to buy a car! No pressure, very fair pricing on both the car and our trade-in, and the car we bought was in fantastic condition. Jeff and Rich couldn't have been nicer to deal with. Would definitely buy there again!
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September 2020 by Mirian Edwards
Highly recommend for auto repairs nice prices.
