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September 2023 by Sandra Saldana
Horrible, first I didn’t go to read around the store, I just go in rush bought clothes and go, I tried the clothes in my house and doesn’t fix nice on me, I try to return and they said was a final sale they can’t take it back, my questions is who said that to me when I bought the clothes, even I be in rush I will try to check if this clothes fit on me or not before I buy it. Now I have to stay with a 10 pieces that doesn’t fits on me. Bad customer service, second time and last in old navy, read all around before you buy anything. In my case I will close my old navy credit card, never waste my time again, better buy by internet, no problems to returns
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July 2023 by yuki D
Compare to other store that sell kids clothes,old navy has a higher price and lower quality,sometimes you can find a good deal,but the size under 2 would be not easy to find.Sometimes their jeans are good and sometimes they are super big and extra long,
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July 2023 by Tracy Lynn
I like having a clothing store to walk into .
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April 2023 by Caitlan Becker
Disappointed with the clothing and shoe selection lately. This use to be a guaranteed win for my oldest but struggling lately with sizes and options .
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November 2022 by Danielle MH
Great selection of fall and winter clothing!
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August 2022 by Whitney Laurenceau
DO NOT, I repeat DO NOT open an account with OldNavy!1 strike and you're out = 1 missed payment and your account is closed for GOOD.Not only do they lack customer service skills they are ALL rude, judgmental, and lack the ability to display both empathy and compassion.Side note, which is my favorite- pay your account in full and get hit with fees later.
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August 2022 by Bina Soni
It is s great to have an Old Navy store in Reading PA with a good variety of clothes for the whole family.
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May 2022 by Betty Weinhold
Store is nicely arranged and is spacious for each departmental accordingly for ladies, men, and children. It's a positive shopping experience and staff are friendly and helpful.
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May 2022 by Chelsea Hamilton
Nidia (I hope I’m spelling your name right) went above and beyond to help me with an online exchange. She provides excellent customer service!
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February 2022 by kelly Matos
I go to Old Navy because my son loves the clothes there. I used to shop at Old Navy. It's way too expensive for me now!
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February 2022 by Melody Henne
Very nice store!! I was able to find jeans that I loved!!!!
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February 2022 by K Young
This location is super clean, well stocked, and organized. Good place to go for inexpensive cute clothes. Something for everyone in the family. Friendly and helpful staff.
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January 2022 by Dorian Stuart
I never got anything from old navy before but I tried something Facebook advertised and now I'm hooked! Went to the store today and found 3 nice tops. Great price and the material is so soft! I guess I'm an old navy gal now.
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January 2022 by Brian W
Good shopping experience. Store was as organized as you could expect considering it was a few days before Xmas.
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November 2021 by Kat Fig
Good stock. Good clothing. Some staff members refuse to honor their website discounts despite it being stated online that they do in-store.They act like the discount is coming out of their paycheck.The attitude is not necessary even when proven incorrect.
