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June 2024 by Yomi Velez
They're a scam! Purchased a phone didn't even get a receipt for any of thee transactions and was told I would receive text and thee amounts differed.
Terrible experience.
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May 2024 by Rising Wolf
3 times I had to go back to the store after just signing up to get a working phone number and phone!
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May 2024 by Karen Yoder
Waited over 30 minutes to be acknowledged to start a new phone plan. Was told he would be with us in 5 minutes and after 15 more minutes we still were waiting and no acknowledgement.
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April 2024 by John Weidner
Pepper barrett, also known Sam, was the most incredibly kind, friendly, and professional individual. He helped me get my phone back online and everything else. He is exactly all that anyone could ask for. Thank you Sam!! Thank you Metro by T-mobile for having Sam!!
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February 2024 by Jennifer Lerch
Don't ever have the phones in stock.
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January 2024 by Fran Tibaldi
Pedro really helps but there are some that work there all about selling a high price phone
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December 2023 by J BUTTAFUOCO
Always an issue here they say system is down they need to hire people who want to work not tell customers lies so they can sit here all day on there phones doing nothing !!! Never going back to this location
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November 2023 by Patricia Marko
This place is great. The employees are very helpful and friendly. I love the services they provide. They go out of their way to help everyone and I will never change providers.
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November 2023 by Ricky Villanueva
My only problem is that none of the stores in Reading Pennsylvania answer their phones when I call.
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June 2023 by Mike Ferry
They solved my problem with my phone
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June 2023 by Jose Vargas
Excellent customer service
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May 2023 by Rosa Ramos
The employees were very nice and helpful.
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March 2023 by Lia Aquino
They had great customer service people before...
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January 2023 by James O'Brien
This Metro store is okay it's not my number one but it is my number to store to go to for Metro the people in there are very savvy when it comes to their product we went in and had something taken care of on the phone and the gentleman that helped us know exactly what he was doing we're in and out in no time so if you need to go to Metro this is one of the ones that I like the best hope you have your phone taken care of at Metro
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August 2022 by Colleen Stoudt
A very great experience at the Metro PCS on 5th Street in muhlenberg Pennsylvania they are very knowledgeable and very helpful I would recommend them greatly.
