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June 2024 by Nelsy Cepeda G
I try to call and the calls never come in
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May 2024 by Lisa Thomas
Giving the gentleman that sold me my phone 5 stars... he was absolutely amazing! However, they didn't have the case and protector at this store and he asked me to return the next day for them and they would be free. I go today and he says he doesn't have but I'll have to go over to the mall and would receive one there. I get there and they have no idea, the lady was rude and didn't want to try and figure out what was going on. I tried to call this store back and there isn't a valid #...
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November 2023 by Karen Verbus
It is a small shopping center and the employees some are ok but others have a attitude like you are a bother.
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September 2023 by Mitch Martinez
This location of Metro PCS provided some of the best cell phone provider customer support I've ever received. The person working gave everyone in the store great service and dedicated attention.Having read through some of the negative reviews, I noticed that they're all at least a year old - so maybe management/ownership and/or employees have changed since those reviews.My experience here was great. Affordable pricing for service plans and helpful service is a good combination.
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August 2022 by Fabienie Elieazius
Very bad and unprofessional customer service, I called to ask information Abou different plan the girl phone said she can’t tell me anything if I’m not coming to the store. For me I need to know first if the can handle my need before to drive an 1hour. Why the store put her contact online if they not want to communicate???♂️
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July 2022 by Frankie Sato
Very bad and unprofessional customer service, I called to ask information Abou different plan the girl phone said she can’t tell me anything if I’m not coming to the store. For me I need to know first if the can handle my need before to drive an 1hour. Why the store put her contact online if they not want to communicate???♂️
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June 2022 by Lideyba Delgado
Always very friendly
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April 2022 by D M
I was told I can't return the device I just got 2 days ago the girl was rude why dont they have a sign saying all sales final no returns I didn't want the extra charger I wanted to return I had the reciept this is a new account I can't even touch the back of the phone it's burning hot Im suppose to get a full refund but lis your manager wouldn't help me said no returns please tell me when I can come to store with out her there thanks because this phone needs to be returned it gets scoldong hot for no reason so yes tell me when to go
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April 2022 by Rachel Markus
I was told I can't return the device I just got 2 days ago the girl was rude why dont they have a sign saying all sales final no returns I didn't want the extra charger I wanted to return I had the reciept this is a new account I can't even touch the back of the phone it's burning hot Im suppose to get a full refund but lis your manager wouldn't help me said no returns please tell me when I can come to store with out her there thanks because this phone needs to be returned it gets scoldong hot for no reason so yes tell me when to go
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February 2022 by Ray Langan
When are they open?
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December 2021 by Daisy O'Donnell
Very rude employees. They do not want to help anyone and dont care if you go to a different provider. Went to buy phones for my family and add lines and would not help with the plans or purchase of phones. Unlocked the door 10 minutes late and would not even acknowledge we were waiting to be let into the store.
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April 2020 by Manuel Abreu
I bought an adapter pieces, they lied and said apple product but they were made in China and charged 20$. I returned it and got a different piece, same thing. I will not be happy until I get my money. I have receipts.
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April 2019 by Edward Tipsword
Great service! Amazing employees they are very helpful and kind. Highly reccomend this location
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April 2019 by Mayra Lopez
Amazing service. Fast easy and professional.
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August 2018 by Shannon Mullowney
Absolutely the worst customer service ever. From the girls at the counter to the man who owns this franchise. Do NOT use this store or cell phone provider.
