Metro by T-Mobile provides good service, with friendly and helpful staff. Customers appreciate the professionalism of employees like Anthony and Cesar, who go above and beyond to assist with issues. While there may be some wait times, many feel the service is worth it. However, there have been concerns regarding billing, as one customer reported confusion about a payment. Overall, many long-time customers remain loyal to the company and express gratitude for the assistance they receive, even reaching out for help with device issues.
Very good service, like everywhere you have to wait but it is worth it, Cesar gave me the service and it was excellent and very friendly, as was the young woman.
January 2025
The sale man named Anthony was very helpful and very super professional you should have more people like Anthony works at MetroPCS in Penn st Reading.
December 2024
I paided my phone bill on November 3 and my daughter got the message that it was paid and now they are saying I didn't pay my bill