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February 2024 by Mitch M.
Jo-Ann Fabrics is one of the first places someone should go if they have any crafting needs. The store is much more than fabric supplies. Almost any craft that you could want to work with they'll have something for you. Sections include picture framing, yarn, glasswares, paints and other mediums of that sort. The store has a couple handicap parking spots. Doors are automated for easy entry of wheelchair. All of the staff has always been friendly, in my experience. It's quite refreshing and I enjoy all of the interactions I've ever had with their employees. One of the best things about Jo-Ann Fabrics is their app. You can shop online, order online, pay online, and do in store pickup. They can also ship to you. They have regular sales so that you can save even more money from their regular pricing.
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January 2024 by Nesita Abreu
Needs a better app. Unable to purchase anything.
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January 2024 by Najla Marie
Unreal I went to pick up my order curbside and waited about ten minutes no one ever came out of the store to bring me the items. A day later I get a email saying thank you for your pick up and my card was charged. I contact a manager and they told me the money would be returned . I waited a week or so and it was never returned. Called back into the store and another person told me they couldn’t issue me a refund unless I came into store . How inconvenient that I now have to make another trip to the store to get my money back from an online order ! Never heard of this ! Will not be shopping at Joanns again !
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December 2023 by Pawz Furever Grooming by Dawn
Good deals sometimes..but way to expensive
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November 2023 by Krystal Wroblewski
Nice, organized, and clean store. Very friendly staff; especially Mia. She was a wonderful help cutting our fabric and even went out of her way to make sure we got exactly what we needed. Thank you Mia
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November 2023 by susan velez
They are good. Just wish they had more art tools. I was looking for a lucy tool, but they didn't have it.
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August 2023 by Mitch Martinez
Jo-Ann Fabrics is one of the first places someone should go if they have any crafting needs.The store is much more than fabric supplies. Almost any craft that you could want to work with they'll have something for you. Sections include picture framing, yarn, glasswares, paints and other mediums of that sort.The store has a couple handicap parking spots. Doors are automated for easy entry of wheelchair.All of the staff has always been friendly, in my experience. It's quite refreshing and I enjoy all of the interactions I've ever had with their employees.One of the best things about Jo-Ann Fabrics is their app. You can shop online, order online, pay online, and do in store pickup. They can also ship to you. They have regular sales so that you can save even more money from their regular pricing.
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August 2023 by Gary Freyberger
I was looking for loops for potholders. Could not find them. Then a very nice cashier showed me where.
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May 2023 by Maria Pilar Rodriguez Rivera
Best place for handmade lovers! And great decorations too.Plus a nice choice for crochet lover's
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May 2023 by Virginia Koudelka
Didn't have the material that I needed . took forever to get a person to help u.
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March 2023 by Susan Stack
My boyfriend and I arrived 30 minutes before closing on a Sunday. The Lancaster store is truly awful so I made a trip to Reading.All of the female staff that we encountered were super helpful in getting us the supplies that we needed and just wonderful. Cheyenne, in particular, was a breath of fresh air. She had an engaging and positive attitude despite being bogged down with closing duties. This is such a contrast from a similar trip I took to Michael's in Lancaster, where the manager was insensitive, not helpful, and downright snippy. Thank you JoAnn's in Reading!
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March 2023 by Shalaney Colon
Staff were helpful and had great customer service. Fantastic selection of craft supplies tools and projects. Many stencils, educational books, sharpening services, and fabrics. Restrooms can use a deep cleaning.
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February 2023 by Michael Feigum
Very friendly and helpful people. Besides waiting a while in a line to check out with 1 cashier it was a good experience.
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February 2023 by M Rome
Usually are well stocked. Have a lot of new girls working there that are really nice.
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February 2023 by Chuck Cooper (Chuck)
Great fabrics, sewing and craft supplies at reasonable prices.
