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April 2023 by Maria Marrero
They did an awesome job and helped me out about my tax issues.
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February 2023 by vince dagostino
My taxes were done fast. The lady that did my taxes went above and beyond to help get my taxes done. She was very friendly but yet very professional I will be going back next year
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June 2022 by Brenda Wiggins
I went to this JH store many years ago and they did a rapid refund that took 8 days and cost me $394 of my tax refund. The preparer had promised me that their cost is reasonable but that she couldn't give it to me until it was fully processed. Once the almost $400 was taken it could not be reversed. I took them to court but the judge ruled in their favor in spite of their underhanded practices in processimg tax refunds. I was so very angry that they got away with my money that I swore I would find services that prepared taxes free or with a small upfront fee. After doing research I discovered that the IRS has free services that prepares returns called Vita sites and these people are volunteer organizations through churches of civic centers etc. For years now I get my taxes done for free and fast. Whatever you do, do not go to Jackson Hewitt because they will take a large percentage of your refund according to the return amount. Rip offs!
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March 2022 by Steven Harrity
The lady was really nice but this place is a huge rip off, my taxes aren't that complicated but the way their system works; they charge a sliding rate that is only revealed at the end! Borderline criminal business practices and total rip off! Also you are no longer honoring a promotion, take it down from your website, false advertising allowed because of fine print! This company is garbage
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March 2022 by Iris Marques
Untrustworthy. Doesn't contact customers with new updates in their account.
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February 2022 by erica brown
Yes April is so patient and helpful I enjoy her kindness and she does an excellent job at JH.
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January 2022 by Tricia Seip
Friendly staff, always in and out fast
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March 2021 by Amy Randolph
Got 750$ the same day nine days later my refund came in full thank you so much ....
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January 2021 by Jamel Fluker
It was beautiful as always been going there for 6 years not going anywhere els
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May 2020 by Levi Daury
This place does not exist in this location.
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February 2020 by Derian Melendez
Okay hold on to your hats. There was a problem when we filled out our tax forms at Walmart in Temple. For some strange reason after the taxes were done they couldn't be e-filed. The main office which is the review that is on this page took our taxes and did everything in their power to make it work. Our taxes were originally done on a Saturday. That Monday they were supposed to be ready. They weren't. The next day on Tuesday they were ready and everything went through like it was supposed to. Now you're thinking to yourself why give it five stars. Even though there were problems the people involved in solving the problem where nice they explained what was happening why it was happening and that problem was out of their control. The actual owner of that Jackson Hewitt wound up doing our taxes. That is going above and beyond as far as I'm concerned and that is why they get five stars
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February 2020 by Tanya B
Horrible
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January 2020 by Shakera Aiken
They didn't tell me anything and when i call theu don't have a clue what i am talking about but tell me call someone wlelse and when i do i end up being right. They are rude and they don't care after you come in and file.
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January 2020 by Oscar Quinones
You make a oppoitment and they sent me a reminder gest what no one in the office this is the second time. TurboTax is the best option.
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January 2017 by Turk T
Ladies are professional and funny. They get you in and out in a timely manner.
