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April 2024 by Dairis Rivera
Is Horrible the rent and the disrespectful way to treat The housing paying high with youngest son. Of20 years old1,189 plus late fee no snap benefits or anything Paying bi weekly And being United state Citizen Puerto Rican and no car none of my sons were using medicine or are in counseling we just work They ask us for all the paystub for and adjustment they never give lower our rent one of my son left We Just work Bi weekly My oldest sun move 6month ago I work as a cashier and the other ones work in fast food my youngest son still live with me onThePermanent housing I am still not lower our rent at all I feel discriminate on my guys too the have me sign behavioral contracts month to month I have four years in the same building
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March 2024 by Katie Harris
You shouldn't have to go to group just to receive one on one therapy there. Some people do better with one on one therapy better than group therapy. Just saying.
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January 2024 by Jr Rodriguez
I really do enjoy BCC. They are a one stop shop. The only downfall with them is I don't think they have enough Black and Brown staff to really cater to the youth I work with trying to cure violence. Most my youth don't feel comfortable with people that can't relate to them. Another downfall is the wait to get access for addiction medicine there. Too much red tape IE: mandatory IDM groups, a doctor that is there only twice a week to give out medication ect. If we are gonna fight addiction we gonna need organizations that supposedly have the resources to work with the community when they come knocking for help. Not weeks later and all this red tape to cut just to get treatment. Overall decent place for mental health ??
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December 2023 by Phezean Mercado
Definitely helped me in a time where I needed the most help together my mind back on track...it's almost been a year and its been great to see more of my.goals.being complete with the help my psych team....love this place...if you come in wanting the results you will definitely get them, be serious, stay focused and you will see.the change you Believed wasn't there.....
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September 2023 by Mike Ferry
I see a counselor ever month and a doctor every three months for my sleep meds. Very professional
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May 2023 by Azzie Williams
Not just for counseling they have a good wellness coach great programs good resources love this place
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February 2023 by Angela Rodriguez
They got us in right away but our appointment ain't for another week so Walkins are available till 12:00 but it doesn't mean they can see you that day
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December 2022 by Alex Arroyo
From the moment I walked into this place I could tell how jacked up their operation is. First thing I don't like is you gotta pay 10 dollars for 10 min parking and considering they have their for almost 3 hours for intake thats not fair at all. Parking tokens should be provided or they should just do intake over the phone or video not expect you to drive their for something that could easily be done over the phone or zoom. Second issue I have is that they make you feel like it's mandatory to do group sessions instead of individual. If someone doesn't feel comfortable with group then they should respect that and allw them the choice to do individual. One last thing is that they make all these appointments for you and don't when tell or remind you of half of them and then discharge you if you miss 2 or more of them. This place is all kinds of jacked up. I'd stay away and try and a different counseling company.
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December 2022 by K Vadovsky
Was bringing my son here. They canceled him as a patient without notifying us and without reason but then called children and youth saying we were not getting him the care we need. We were trying until we got letters saying you canceled us. And now every other psychiatrist says they r overwhelmed with child patients. So thanks a lot for adding extra unneeded stress to our already stressful lives.
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November 2022 by Anonymous
I don't even want to rate this place a 1 star....There is no place to park you have to pay to park and I've wasted 3 trips here and my money without even having been seen for an appointment just a intake. The last time I came here I called in advance to make sure I would be able to be seen and they "confirmed" that I would. I proceeded to pay for parking only to be to told to come back hours later for my actual appointment.... WHY would a person pay TWICE for parking 10$ in the same day for ONE appointment?! I'm done with this place I've wasted 20$ in parking payments to never even have a single appointment. It's not worth getting counseling here... I've never dealt with this at any other counseling place before besides this place... I do NOT recommend this place to anyone.
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November 2022 by Edna Miller
I am sober four years this January. There program works. Only if you want it.
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September 2022 by Kami Roberts
Not my appointment, but I went to the intake as a support person for the patient. It took fairly long before we actually were able to start the actual intake, but it seems like they are willing to listen to the patient and not be hyper focused on procedure and protocol. They told him 2 weeks minimum to see a psychiatrist, which is better than 3 months and 1 year -- the timeframe other places gave him. The 3 month one demanded that he stop his current medication. This place did not. Some of the questions they had to be ask were irrelevant or there was not a one word answer to, but it didn't negatively affect the results. The treatment plan sounds like it is manageable.What they do need to do is offer parking tokens. There's no parking lot, so you either park at the Welfare office and pay that lot or park at the parking garage and pay that fee. Kind of crazy when you really don't know how long you are going to be.
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September 2022 by Rojas Roman Alexandra
I went there many years ago. Now I go to tower health. This place is worst place ever. The doctors can carelessness for the patients. I have an friend who has boy who goes there and the doctor refused to add new medication bc the current medication cause he to be aggressive. This is NOT right. If the boy kills someone I will report the doctor bc he knew and refused to change the medicine.
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September 2022 by Lee R Anderson
If you're looking for help with your, or a family members, drug or Alcohol problem, in Berks county. This is the best place toStart!
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July 2022 by Mary Leon
They are do horrible when u have a problem in ur apartment there is no number to call
