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May 2024 by Daniel
I arrived at 3:54 was going to use the ATM but that was out of service and the doors were locked to get it to the bank. The management inside would not let me in despite it being 5 minutes befor they close and I'm pretty sure they were laughing at me.
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January 2024 by Richard K
I prefer the Temple branch over this one probably because I've been going there for almost 30 years. This branch is not friendly at all.
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May 2023 by Dustin Bennett
Absolutely awful.My son and I are NOT members, but in order to cash a check drawn from a member through Citizens Bank they charged us a 7 dollar fee while stating all banks do this if your not a member.Our next stop was Wells Fargo, 1 mile down the road who....did not charge us and treated us much better even though again....we are non members.Won't be back and definitely not looking to join a bank that is so desperate for fees, they charged a kid 7 bucks to cash a check ISSUED by them.Disgraceful.
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June 2022 by Rachel Cogan
This is one of the worst banks I have ever had to deal with. I was apart of there college saver program and got screwed out of $2,000 no one could make it right. Very disappointed I’m taking my business elsewhere.
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February 2022 by Taylor Krow
Citizens is an absolutely terrible bank in every facet. If you're ever considering moving funds here, please take advantage of the other dozens of banks on this road.
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November 2021 by Shannon Darlington
My husband had some business related questions and the employees were very helpful.
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August 2021 by Crista Massaro
I would not recommend the citizens bank branch in Exeter or their online banking. Their mobile app is one of the worst I have come across and has very limited features. Expect to pay for paper statements and not be told that. The phone customer support is mostly foreign. Fees do not get waived for wire transfers despite longevity and appropriate account balances. In person service lacks caring, organization and thoroughness. Be on the look out for mistakes. Merchant services tries to rope you into all kinds extras. Do not get started at this bank and get checks and accounts established here.
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June 2021 by Jeremy S
I would not recommended their company to bank with. Terrible customer service, outrageous policies, and worst fraud detection in place.
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June 2021 by J
Citizen's bank keeps charging us monthly fees because we have no monthly deposits and because we can't close our account. It's hard for us to come in to the office to close the account due to our work schedule. I will never recommend citizen's bank.
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September 2020 by Jeremy Seibert
I would not recommended their company to bank with. Terrible customer service, outrageous policies, and worst fraud detection in place.
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August 2020 by Ryan Headman
Don't ever bank with them. They have horrible predatory practices.
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April 2020 by Tubby Zeallor
I think the people at the drivr thur r pleasantly nice and quite.
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April 2019 by Jeff and Hannah Lehman
I found out my account was set up improperly after discovering that they charged me $10.00 a month on a "free" account. The worst part was that in just over 4 weeks, they did not refund the fees. In that time they promised me 5-6 times that they would resolve it and call me back with updates. Only once did they call like they promised. I finally called the 800 number and had the fees refunded in 5-10 minutes. This is terrible customer service.
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January 2019 by Tim Speicher
Thank you for the drive thru ATM on the east side of the county!
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February 2018 by matt kentosh
No ATM fees if you have $25,000 in your accounts.....are you seroous?
