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January 2024 by El duro De Guayama
Not a costumer , but not changing a 20 dollars for quarters , to do laundry, really CITIZENS BANK, your a bank.
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October 2023 by Stacey & The Twins
I will never do business with them again. To hold a check for 14 days is unrealistic. They asked me info on who gave me check and still on hold for weeks. I wasn’t asking for whole check just a small part because I was hacked and no $$.UPDATE now they have my whole account locked up & can’t tell me reason other that reason is sent in mail.Just greedy bank all around
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April 2023 by Ana Ventura
Worst bank everWaited half hour to make a deposit
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August 2022 by Matte Gil
I had the worst experience at this place! I’ve never ever had any problem at any bank when I try to get a cash advance on my credit cards. However , from the moment I walked in to this bank, Kathy, decided she was going to make it so difficult for me to access my money. I had proper I.D , furthermore, I’ve done this before at this bank. I was treated like a nuisance! I asked her to explain why she “couldn’t do it” and she asked me to “step aside” for the next customer. I was a customer inside of Citizens Bank and she was useless. I drove to the Citizens Bank on Greenwich and everything went smoothly, I was in and out. It’s a shame that any customer anywhere has to deal with a horrible attitude from someone who is supposed to be helpful. I truly hope you see this and think about the way you treat people. I’m trying to be articulate and classy because that is always the manor In which I conduct myself, However, Kathy completely ruined my day and I will never revisit that store again. I do not recommend you go either. Kathy, I hope you stub your toe!
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July 2022 by Deke
worst bank ever.
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July 2022 by Adonix Firdy
Terrible service
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April 2022 by Marcus Boykins
Rather go to any other location besides this one, it’s less than unhelpful and they do not mind talking about your personal business after you leave. They don’t have to worry about me ever asking for their service at this location again.
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January 2022 by Randall F.
Great service! My wife and I have banked with them for over ten years. They refinanced our mortgage and helped us set up accounts for non-profits.
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January 2022 by Lori Dumm
All so Awesome
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November 2020 by Tiffany Hester
Quick easy and friendly service. Opening account very soon
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October 2020 by J 1428
Obviously 2 people working behind the counter is not enough to handle 3 customers. Never coming back here again.
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July 2020 by Deb Fink
Worst branch to deal withThey will tell you anything to get you off the phone. Always problems with ATM.
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April 2020 by Jan Pasko
EXCELLENT STAFF. VERY PERSONAL .
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January 2019 by Steve T.
This is a great bank with a great location. Would be 5 stars if the atm was drive thru
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April 2018 by Mike Cifredo
Worse bank to deal with for any type of loan, home financing etc.. save yourself the headache and enroll with a credit union.
