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June 2024 by Sid Crocker
Never had an issue with the jockeys at this location. In and out with the part I purchased. Not much more to it.
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June 2024 by Hi it's me Brian How are you doing
Hamburg Auto Zone nicest one in the area
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June 2024 by Sarah Hetrick
HORRIBLE EXPERIENCE HERE I came in with a battery, looking to replace it and they gave me one that was a size too big and the ports were on the wrong side, the battery i needed was for a motorcycle so I didn’t have any room to put a bigger battery and it was just all around the wrong size CCA and everything was wrong, the girl at the counter and two men told me I was wrong and that “they make their own part number and I had to just put the battery in my bike because it would work and since it was a little bigger it would just be more powerful” I told them that wasn’t how this worked and I wanted the size and CCA my motorcycle called for. They argued with me and the girl at the counter was SUPER SUPER RUDE!! Never going back, went across the street alto advance auto and everything went well they gave me the exact match to the battery I had and I was in and out of there in minutes. I will not recommend this store to anyone.
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May 2024 by Friendly Underground
This terrible place I hope that in the future it goes bankrupt so that they learn all the time I come at 8 in the morning and it is always closed and on the page it says to open the doors at 7:30 lazy scoundrels
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March 2024 by Nda Shalal
Very lazy hands on customer service. Manager was very nonchalant on the phone. A college student went in for a new battery and was made to install it herself after asking for help, the employees stated
"she has to figure that out herself"
leaving her to figure it out for hours till closing time. When I discussed it with the manager he stated he was these yet no help was offered because "she didn't ask"
Battery installation is complimentary on battery purchases. She DID ask but was met with ignorance. Please do better.
There was only one employees WILLING to help but were told NO by their coworker. Just all weird and wrong. Management needs replaced immediately. The young man who couldn't have been older than 20 was very kind and helpful on the phone.
The management and higher employees are very entitled with little to no help to offer. You watched a child struggle through your store windows.... your own customers were stopping to help. Honestly shame on you.
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March 2024 by Jessica Mawson
The employee wasn't very helpful and when I asked to use a tester it was broken
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February 2024 by Bryan Peña
The customer service is terrible, I just needed help, not being discriminated against is sad to know that your own country denies you the language and on top of that he understood every word I said and only responded in English that his scanner was broken when his store is supplied and they have to have several replacements. Nothing, I'm just saying, if you don't have a good day, the clients don't have to pay for your problems.
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January 2024 by Eric Beltran
My review is for customer service via telephone. They are very rude. Snapping responses with unwelcoming tone. I couldn't even get the words of what I was looking for before I already felt negatively emminating from the phone all before 9am I couldn't deal with the attitude and snarttyness coming out of the employees mouth on the other end. Its disrespectful it's annoying just do your jobs and respec tot your customers. If you don't like your job find one that you do.
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December 2023 by qwasif shabazz
Edgar the manager helped me with my key fob and was very helpful, respectful and made sure I was good to go. Appreciate you bro
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November 2023 by Joseph Matto
Most friendly service there had what I needed and will return for future purchases
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October 2023 by Noodles
Lady at the front desk was too lazy to help change a light bulb
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September 2023 by George Jeruzal
Always got what I need
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September 2023 by Austin Ryan
This is my second time here, and they are fantastic. Always on point always have what I need and very nice to work with.
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July 2023 by Justinelly Vanderhorst
Good place to buy your car parts
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July 2023 by Diana Wodicka
Nice, friendly workers. Parts waiting for pick up so checkout was quick!
