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June 2024 by Chris Prague
This is the worst insurance agency ever. I've been a Nationwide client for years. I started using this agency when my previous agent retired.
On 2 separate occasions this agency has almost cost me my coverage. 1 was when I switched my homeowners policy through him. He took my check, set up automatic payments, etc... but never submitted the policy. So, I was having $$$ removed from my account and didn't actually have Nationwide as my insurance carrier. Nationwide, not this agency, was able to help me correct the situation and I got a refund from the other insurance company for their premiums. I had to do the leg work. No one from this agency lifted a finger to help. The 2nd was today when I found out that my policy had lapsed. No one from the agency called me about this issue. Again, a phone call to Nationwide and it is now resolved. But, I got slammed with an increase in my bill due to a lapse in coverage.
Horrible, horrible service. I recommend Nationwide, but do yourself a favor and go through a different agency.
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January 2022 by Renee Troutman
Been a Satisfied, Happy Nationwide Customer since I turned 16yrs old.., I'm 53 now..
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January 2022 by Alex Ramirez
Service is good. Phone service is horrible. Voicemail talks sooo slow and doesn't give you a direct option to talk to someone. Couldn't ask them a simple question. On to the next place..
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July 2021 by lamont Monroe
Friendly people one of the best insurance place around town
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July 2019 by Robi
Poor customer service!!!! I’m so happy I changed insurance I’m saving so much money on car insurance! I would never go back definitely rip offs here!! Nationwide is not on your side!!!!
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July 2018 by Victor Melgar
It is one of the places where I have seen the greatest attention and availability to find you what you want and excellent especially if you visit Sonia
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July 2018 by CHARLIE ORTIZ
They are professionals.
