“The girl Tasha is so sweet! They were closing.. but she still took her time, helped me figure out the best way to mail an expensive coin, to a shady dude, advised me to tk a pic inside the envelope! You don’t find USPS ee’s like that!! Thx Tasha!!!”
“Vicki was so nice informative and helpful with the passport. The negative reviews are whack, people just don't know how to make an appointment and follow the rules.
Would do post office activities here again!”
“Post Master Eric is incredibly helpful! I have lived in Glen Rock for almost 9yrs, and he has always helped me when I have a problem. We live back in the woods, and not the easiest house to find, so his help has been a relief for me over the years. I really appreciate him, and all his hard work.”
“A package was lost, shown through tracking process. Postmaster was very diligent on trying to find it,and calling me ,keeping me updated.when could not be found, I was reimbursed value of parcel. Awesome ,friendly service!!!”
“Good Customer Service.
Hardworking staff who are often under lots of pressure. Still the staff always maintain their grace.
The U.S. Postal Staff answer all inquires from mailing options to costs of postage globally to tracking capability.
The Post Office also process Passports through scheduling appointments online.
As well, the Shrewsbury, PA branch sells/ offers a varoety of stamps whether for use or for those who are bonafide Philatelists.”
“UPDATE--To me, things seem much better now at this store. I am a regular customer and the last several times I have been in for a return or shipping the staff has been welcoming and very helpful. Even the owner, with whom I had a difficult experience, seems to be more relaxed and pleasant. I hope that is true and that things continue to improve.”
“So now they don't consider new freedom mail "local ". What's up with that. Has to go to Harrisburg in order to be counted since they are paid by the piece. And now their new delivery vehicles take up most the parking. What about the patrons. Worst customer service ever. Been a resist for almost 50 yesrs..”
“The person who works here has got to be the nicest person ever. I love interacting with them. They’re very helpful no matter how many times I come down and ask the same shipping question.. I can never remember.. only down side is I wish they were open earlier.”