“Amazing customer service with one-on-one technical support.
I was experiencing some software issues with one program I use quite often, and after hours on the phone with the software technical support team, I was told they could not assist.
I called Grace Computers and received an appointment that same afternoon. Working remotely with their technician Elijah, I gave him access to my laptop and he resolved the issue quickly.
Very professional and technically competent.”
“Ran into a situation with our home PC. Needed to recover with what is on it. They found a physical fault on the hard drive and made clear recommendations that were anticipated.We ended up replacing the PC and they were able to recover and load those files.We were running on a new platform within 4 days.For those without the technical knowledge, the membership is well worth the cost. Highly recommend availing oneself of a membership.”
“Bought online, I walked in and they asked my name and by the time I got to the truck and pulled up front, they were walking it out!!! Great people, Great service !!!”
“I had 3 issues with my laptop and TOM's Help desk resolved them which were caused by faulty updates. They were also done in just a couple of days and very peasant to work with through the process.”