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August 2024 by Raymond Singleton
Great dealership. Carlos Rey and Robert Dougherty were both great to deal with.
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August 2024 by Nothing Nothing
Very bad experience.. Scamer company i buy the car from.. Ciocca Hyundai.. They told me i give you one year registration.. But they give me only 3 month... If they said you receive the registration after 3 month... Don't trust that company.. I give ???? ????
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August 2024 by Tyler Robinson
I doubt anyone brings their car here for service. unless they HAVE to. Took my car in for some recall and inspection related stuff. They had my car for 10 days and never called with an update or to let me know i'd be out of a car for 10 days, never offered a rental. On day 11, I decide to call them and I find out it's done. I had to call THEM to find out it was done. After 11 days.
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August 2024 by Jose
Please. Do not take your vehicle here. They replaced the real differential fluid in my last visit and their technician left the drain plug loosen. It was leaking and I was able to noticed that immediately. Please, I beg you all if you read this: DO NOT BRING YOUR VEHICLE HERE. You may want to take it to a mom and pop shop, but not here. Lucky for me a mechanic by my house fixed that drain plug and it cost me a few bucks. Let’s see if Ciocca cares about the customer and reads this, I try contacting Michael from the service department and he does not care. Until they don’t reimburse me or do something to gain back the trust, I will find a way to keep complaining.
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August 2024 by Caitlin McPherson
I had an amazing experience using Ciocca Hyundai of Quackertown. I had the pleasure of working with Mr. Maher and Phil Rotzell. They made my experience nice and easy as I was dealing with a family emergency at the same time of needing a new car. I highly recommend them and will continue to use them for all of our cars in the future!
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August 2024 by k ch
I had a very positive experience at Hyundai(Quakertown), thanks largely to Carlos Ray. He was incredibly patient, knowledgeable, and courteous throughout the process. Carlos made everything straightforward, and the purchase process was a breeze. The pricing was transparent and easy to understand, which made me feel confident I was getting a great deal. I highly recommend this place and Carlos for anyone looking for a smooth and enjoyable car-buying experience.
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August 2024 by Joy Koo
I bought my car from Ciocca Hyundai of Quakertown a few weeks ago and had a great experience!
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August 2024 by Jess Slaughter
We had a great experience here, thanks to Carlos and everyone else there we felt very welcomed and they made the process as easy as possible! Thank you!
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August 2024 by Roland Smalls
On July 24, 2024 Ciocca Hyundai Quakertown manager: Steven Douglas refused to cut my prorated GAP insurance warranty contract. Despite me presenting him w/my credit union payoff letter of the car that I had financed w/Ciocca Hyundai Quakertown, PA. That the dealership I traded my Ciocca Hyundai financed car to paid it off. And my same credit union who had financed my Ciocca Hyundai Quakertown, financed car. Qualified me for a used car that allowed me to trade in my Ciocca Hyundai Quakertown financed car. For an different used car. Steven Douglas tried to denied my prorated GAP insurance refund. By lying to me that credit union who financed the car I financed w/Ciocca Hyundai Quakertown was entitled to my entire GAP insurance contracts refund. Which was a lie...when the Pennsylvania law governing car dealership/consumer GAP insurance warranty contracts is clear. That when a consumer has paid off the loan of a financed car s/he is entitled to a prorated refund. Or when a consumer hasn't any further need for GAP insurance contracts warranty. S/he can cancel said contract/receive a prorated refund from either the car dealership he bought said contract from, or the GAP insurance warranty contract company s/he bought said contract from. Not only that I'm owed two other prorated warranty contract refunds from Ciocca Hyundai Quakertown who sold me said contracts, or the said warranty contract company's who's said contracts Ciocca Hyundai Quakertown sold to me. I have called Steven Douglas to seek my prorated GAP insurance contracts refund. But he has ignored my email/phone calls. By telling his receptionist to tell me "he left the dealership early today, he's in a meeting." Or the receptionist will transfer my calls to his voice mail. Who I've left a voicemail on, or Steven Douglas is at Ciocca Hyundai Quakertown in his office/he refuses to take my phone calls. Not only that. Since Steven Douglas denied my GAP insurance refund... I don't know if he ever sent in my documentation for the said two warranty contracts he said I'm entitled to. So suffice it to say, it's deplorable how Ciocca Hyundai Quakertown/manager Steven Douglas ripped me off!
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August 2024 by Ismail Kashkoush
Carlos Rey did an outstanding job, very friendly, professional, and understanding. Super friendly.
Pat also did an excellent job to explain the loan options and services available at Ciocca.
Thank you so much Ciocca Quakertown.
Ismail
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August 2024 by Shelley Piccirilli
What an awesome experience today at Ciocca. Carlos was knowledgeable and a pleasure to work with!!
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August 2024 by Jeffrey Fuiman
We just purchased a 2024 Santa Fe Hybrid and are loving it..
We had a great experience with our sales guy Kyle Amey.
He spent time with us after all the paperwork to show us all the advanced technology in the vehicle.
Highly recommended!!
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August 2024 by Wilbert Perez
I used the website, the chat bot early yesterday morning to make an appointment to test drive the new 2024 Elantra N. My appointment was confirmed and I was anticipating to try out the car when I made it the dealer about an hour later. Upon arrival I was greeted and was told politely that the car is unavailable to drive as it has already been sold and the next unit had a deposit on it. I understand the high demand but this information should have been relayed to me before I reached the location. If I were a no-show or did not communicate with the dealer about a situation prior to the appointment I’d be in the wrong immediately. This is the kind of service that unfortunately strains my relationship with Hyundai as a brand and makes me reconsider my choices for my next car purchase.
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August 2024 by Amanda Kochan
Great experience at Ciocca Hyundai of Quakertown!
If you're looking for an electric car, Kyle is your guy! His EV knowledge is extensive and he even went through all of the features again with me before I left the lot in my new IONIC 6.
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August 2024 by Christa Ward
DO NOT BUY FROM CIOCCA. We bought a 2017 Raptor last year, it lasted about 15 months before the engine seized. They gave us $19,100 estimate on a truck we just bought (and just right out of warranty). So now we have a truck we just bought from Ciocca that we can't drive. NO MORALS. They do not care about their customers. Buy somewhere else. I've been buying cars from Ciocca for almost 20 years, they don't care. Not sure if it's new management or what, but there are other dealerships in the area that care about their customers. To Ford: you have my phone number.
REPLYING TO THE BELOW: Adding insult to injury, they don't even know who their customers are?
Purchased February 2023, for your record reference.
