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February 2024 by Sally J
Don't bother calling the pharmacy. They will ignore you. If you are persistent with multiple calls, they will answer but then hang up on you. Very poor customer service. You cannot do this to people who are sick and in need of medication. Apparently I need to physically get my covid positive self to the counter if I want meds.
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December 2023 by Sharyn
Cashier here was super nice to me when I had to go through a few phone numbers to find my card pass?
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October 2023 by Tabby Dodson
I don’t know where to start. I was having such a rough night going to 4 different WU locations, with all systems down and no help from a single associate at prior stores. I called this location to see if western union was up and running, Susan sweetly answered the phone to check for me and told me yes. I drive 20 mins to the prospect park location & immediately upon walking in Susan asked me if I was there for western union, walked me over to the phone and kindly helped me get started. On top of that, when it didn’t work at first she took efforts into her own hands and helped me further until it did, I could’ve cried from pure relief and happiness. Emmy was also working and helped me locate the tracking number without me even having to ask. As someone who has worked in customer service for 15 years I recognize when I receive great service and I absolutely commend Susan and Emmy for their efforts and could not be more appreciative. I will be back to this location & recommend to all my friends and family! I’ve already shared this story tonight alone. SUSAN and EMMY THANK YOU so much for your kindness tonight, you have no idea how much I needed it.
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September 2023 by Jack Corsetti
Don’t bother calling the pharmacy department. They will just ignore every call you make not matter the day or time. Wish they weren’t the closest to me. Fortune 500 company can hire somebody to answer phones. The people there are nice you just have to drag yourself there everytime you need to communicate. It’s really sad this day and age .
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February 2023 by Maryann Dellipriscoli-Fleming
Not liking Rite Aid Rewards . They also stopped making weekly flyers??
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January 2023 by Toni Severs
I experienced very friendly customer service thank you Rite Aid
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December 2022 by Ipickup Anddropoff
I am handicapped. I parked in a handicap spot. It is very slippery. The rest of the parking lot is dry. I asked if they had any kind of ice melter they said no we have none in the store. Irresponsible manager fire them
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November 2022 by Cleatus Vandamme
The employees are fine, but expect the typical unhelpful, disorganized lack of product experience that this and CVS have become.
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October 2022 by Lamar M
The Rx does not communicate well enough. I've not been able to get through to the pharmacy since being an rx customer. I love the convenience of this store but I like to shop where I feel my time is respected. I have hit three numerous times staying on the line within the hour and have to make a trip now.
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September 2022 by Cynthia Wesley
Regarding pharmacy refill prescription, called Sunday evening and confirmed a refill would be ready the following day (Monday) after 11am. I didn't arrive to pick up until Tuesday at 1pm. Was told the delivery didn't arrive yet. Should be in around 5 pm. Pharmacy should have called me to say promise made on automated system cannot be fulfilled and more time was needed. Wasted trip
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August 2022 by Keith McK
Vaccination shot was scheduled that morning and got the shot at 10am. Quick and easy
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June 2022 by Gracee Franklin
The first pharmacist I talked to on the phone was real sweet and told me to get some information and call her back. When I called back some douche bag answered and cut me off to tell me he’s not helping me with that and hung up on me. I also had another question I needed to ask but I guess that’s not happening. I wish I got his name . He’s the same one who put me on hold for an hour then hung up.
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May 2022 by Tallcan215
Never had a bad experience here. The staff is friendly, the store is well stocked, and the pharmacy always has the prescriptions I need in stock.
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March 2022 by Michael Carney (Carnz)
New shelving with genius product placement separates our basic concept..you know...peanut and jelly next to each other..
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February 2022 by Steve Donn
Worst pharmacy you’ll ever deal with, and don’t try calling because they NEVER NEVER pick up the phone my advice go anywhere else