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July 2024 by Lea Kelly
I took my mom in to upgrade her plan; Lisa was very kind and easy to work with and she didn't try to have us sign-up for anything that wouldn't be a good fit. We were in and out within 30 minutes as well - couldn't ask for better service.
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June 2024 by Stacey Elliott
Lisa was very helpful and friendly. She answered all of our questions about certain offers and gave us a great deal on accessories.
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June 2024 by Cutting Edge Sheet Metal
Now open on Sundays too! The best Verizon location in our area for phone service. Jonathan is the man. He was extremely thorough and patient in setting my family up for the right services. He set up our devices, helped us keep our old phone numbers, linked the watches and tablets to their respective phones, and after it was done, he fought our high phone bill with Verizon’s customer support for us and got it where it was supposed to be. This man is the reason I have the newest phones and the best service at a price I was willing to pay from day one. Thank you!
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May 2024 by NaD Art
Really disappointed I couldn't return FiOS equipment at this store. I never even went inside as a door sign directs you to call a toll free number or go to a Royersford location because they don't take equipment returns. I'm disabled, dread driving, and this store is minutes from home. Too bad as I was planning on buying a phone today and switching from AT&T to Verizon. Now I plan return an old router using a shipping label, then renegotiate with AT&T.
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May 2024 by George Sabol
Amazing experience with Jonathan. Got me setup with everything I needed and even hung around later to finish up.
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May 2024 by Vince Sly
Lisa was knowledgeable, courteous, and patient going through the possibilities and setting things up.
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May 2024 by Linda Lokay
Jonathan was extremely nice and helpful and he knew what he was doing!!!
He took his time and explained everything to us and help me set up the phone because I’m not very text savvy so he helped me and set up photo ID for me!!!
Thank you, Jonathan
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April 2024 by Linda Ludy
The guy was very knowledgeable. Great service and conversation.
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April 2024 by Dan Arrowood
Great overall experience
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March 2024 by Alyssa Hoyle
We’ve always gone to the same Verizon store so this was our first trip to this location. We worked with Brandon and had such a great experience. I can’t say I’ve ever enjoyed going to a phone store but the customer service here was excellent. Brandon and his manager were kind, helpful and fun to chat with. Highly recommend them and this location!
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February 2024 by Reily Walter
Great experience! In and out quickly and efficiently! Went in for an upgrade and walked out with a new phone in less than an hour.
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February 2024 by Chris Dicola
Excellent
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November 2023 by Wilson Allen
Good experience. Good person.
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November 2023 by Zach Reagan
One of the worst customer service experiences ever and I walked out of the store with nothing but wasted time. It was absolutely painful. Someone that was apparently "trained for a month" had no idea what they were doing. Had no clue how to do anything or even knew the promotions. The experienced worker helped but not much at all. I left without a simple phone upgrade. I wasn't asking for much. After over an hour, the worker could barely ring up accessory items. I couldn't even imagine the process of getting the phone, getting it protected and then transferring data. That would have been a 3-hour process.
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November 2023 by jenna lamartino
Staff was super helpful and did a great job!
