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February 2024 by bas. ra
Baaaad customer service you have to call the Verizon customer supportThey can’t do anything to help youThey give the wrong items then refuse to return it.Waste of time and money.
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February 2024 by John Meehan
Great place to buy a phone very knowledgeable and helpful
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December 2023 by Andrew Davis
Poor customer service here.Ordered a phone online and opted to pick it up from this store to avoid needing to be home for a signature on delivery. It was in stock. Two days later the phone was not ready for pickup. Called to find out when the phone would be ready. While the employee was “looking into the order”, I was hung up on. I called back and was immediately put on hold. No response after 10 minutes.
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December 2023 by N S
William was very professional and so helpful when I came into the store for some help with getting my phone set up.
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October 2023 by Christian Marks
Will is the best, got us a great deal and was patient and answered all of our questions respectfully. If you need any help be sure to ask for Will!
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October 2023 by Debbie Bumbaugh
Cameron made my upgrading to a new phone, easy and quick. He was very helpful, pleasant and knowledgeable! He deserves 5 ⭐️!
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October 2023 by Michelle Lodge
Evan was awesomeNo complaintsEverything was transferred from my iPhone 8 to iPhone 14 no problems
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October 2023 by Darren Mccue
Staff lacks experience on how to help customers. The tone was condescending and lazy. The individual sat at his desk with a smug face and didn’t inquire about anything I might need. Entitled Millennial!!
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September 2023 by Alex Welch
Jarami was very helpful getting my fiancé and I new iPhones and onto the same phone plan. He was very informative and made the process easy!
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September 2023 by Cynthia Weil
I just got a new phone tonight. I had a wonderful experience with the salesman at the Pottstown store. Thank you!
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September 2023 by James S.
We were told we'd get a substantial credit for trading in our old phone for a new iphone and received nothing. Also, the math they say out loud about monthly payments makes no sense whatsoever. It doesnt add up, but they'll still act confident. They'll just try telling you what you want to hear, but really dont have a clue.
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August 2023 by G Shaffer
Successfully upgraded our phone and transferred all the data, photos And contacts. Great job.
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August 2023 by Mike Treubig
Not a fan of Verizon or Victra or both. We signed up for service a year and a half ago and one of the phones had issues. No matter how many times we brought it to Verizon they did nothing. And then as the year ends one suggests we take it up with the device manufacturer. The whole time our phones could barely connect to any service in the area. What good is unlimited data with a 5g phone if you can connect wherever you go? Switched back to T-Mobile.
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July 2023 by Jaylee Ferreri
Flora was so helpful and extremely pleasant. Great experience in purchasing a new phone! Highly recommend!
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July 2023 by Edward Levengood
Best experience at a cell phone store ever. Had a blast and saved money doing it .If you go in I hope you get to talk with Evan ! Super knowledgeable and great to deal with!
