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September 2024 by Angel Dixson
Some of the best animal care and always keeps you informed.The doctor and his staff are caring and the best at what they do. Thanks from me and all my pets
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March 2024 by Paul Whiteside
BUYER BEWARE
Just look at how they reply to criticism. Threats. Sad. Pathetic.
This "clinic" is a LITERAL back-alley spay/neuter mill. They'll undoubtedly want you to keep that cell phone on like they state in their paperwork. Not in case of an emergency, but so they can hike the price on you. This is what they did to me. I dropped off, and within 27 minutes was contacted to say that our 4 month old kitten had "the worst umbilical hernia they'd ever seen," and so it would be more than the price range laid out in the contract. No explanations given, of course, because the most severe umbilical hernias are either emergent, or require a little more work than just pushing everything back into the hole. That is why they advertise a sliding scale.
I guess they don't realize that some people work with animals for a living too.
Didn't expect that we know anything I am sure. Can't imagine (check the reviews...) how many other people they have taken advantage of.
So the charge was agreed to, because at this point we were already charged, had waited months for the appointment, and our kitten was already there (for hours by the point I got her back - I had to leave work to do so).
How traumatic!
And the exposure to other animals?!
Well apparently the receptionist didn't appreciate that I told her this is disingenuous, and a poor way to do business. NEVER a raised voice or curse word was uttered, this is important. I am working too, it pays to be professional and simply nice. Apparently the DVM didn't appreciate me being upset about the egregious UPcharge that I still agreed to anyway, and told me "come get your cat we will not be servicing you at any time." That's right, my kitten with this "worst ever" umbilical hernia was refused treatment because of someone who cannot manage their feelings, that is not my problem clearly it is yours. Are you kidding me?? I have about had it with this string of Veterinary establishments who put money, and ego, above the animals. It is getting very tiring. With my wife having been an animal care professional for 15 years, we cannot in good conscience recommend this grifter. We know that there are unforeseen circumstances that may involve more supplies/funds, that is why a sliding scale (a SPECIFICALLY PRICED ONE) was on the contract. You can't just change the agreed upon amount on an already signed contract without some kind of addendum (the contract was physically changed, more on that). I'd love to have more information about the supposed severity of my cats health condition seeing as you are a vet. Her hernia is SO severe, and detrimental that you just sent her home without any more information? In fact, we had to fight (read I had to request a POLICE OFFICER be dispatched - they threatened to call on me when I wouldn't leave without due proof of the situation even going so far as to say (the DVM here) that "you'll get exactly what you deserve" he was unclear as to whether that was a threat when asked, so I handled that for them by calling myself) just to get proof of refund (whenever that will come through) and to get back my executable contract which is no longer valid. I was given a marked up COPY with no signature note by me indicating agreement to this scale, it is simply written in. No change order of any kind. Putting my not yet vaccinated kitten in undue risk is just for someone to get all up in their feels about a "meany" on the phone. Some nice person there even spilled coffee on her carrier. I am standing here, and as I am scribing this I realized we very likely dodged a bullet. Better to get my money & my cat back alive. For any worried readers our cat is just fine, if she were showing signs of constriction she would have been at a REAL vet. Umbilical hernias are extremely common. SO common they include the repair in spay procedures routinely. My wifes' re
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January 2024 by Jennifer Carmen
Fantastic service. They do great work. Just hard to make appointments. Thank you for what you do.
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December 2023 by Courtney Marthens
They did a great job spaying both of my cats. I would absolutely recommend their services. The only thing I would say is to get there right at the beginning of both the drop off and pickup time slots that they list, because when you get there the process is for you to text the number out front and wait in your car and it can sometimes be a little bit of a wait for them to come and grab your pet/bring your pet to you if they’re busy (which is fine and totally understandable, just something to be conscious of if you haven’t been there before. I don’t think it detracts in any way from the great work they did - I was fine to wait as long as I needed to and both of my cats healed wonderfully from their spay surgeries with no complications, which is what matters most)
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October 2023 by LarryB
Better prices than anywhere else and great professional staff.
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October 2023 by Sylvia Boronski
NOT AS AFFORDABLE AS HUMANE PENNSYLVANIA & THE ARL...... ?
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October 2023 by Jennifer Fryer
Took my kitten to be spayed. They did a great job with her.
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October 2023 by kim boyer
Took my kitten Gem to get fixed and they called during the day to give an update...very professional
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October 2023 by Carmen Carmen
So far, very attentive. Will update post surgeries.
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October 2023 by Alison Mackowski
Took great care of my kitten!
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October 2023 by Toby Stein
I'm not sure why you felt the need to make threats, but that is also unbecoming of a doctor and unprofessional to say the least.
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October 2023 by Tobiah Steinmetz
Very disappointed in the (lack of) service provided for my boy Moose... Your unbecoming conduct, dishonest practice, and unprofessional disrespect toward patrons is unsettling. I see some positive reviews on here so I can only assume that one or two employees are spoiling the reputation of the others. Hopefully this oversight is corrected swiftly.
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September 2023 by Eddie L. Moye
JW Firearms in Pottstown Pa.Had a very good time meeting people and explaining my platform. Ed Moye for Sheriff of Montgomery County.
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August 2023 by Sheila Davis
ASNC was fantastic!! The staff was so friendly & helpful. My daughter was nervous about "her dog" getting surgery, but felt very relieved after meeting Christina & we were confident he was in good hands. Meatloaf may have a different view on the experience though! ?
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August 2023 by Elizabeth Brix
Entrance is around back behind Diane's Pet Supply. Text when you get there. They took fantastic care of my cat who needed extra attention. Great staff. Would highly recommend. Wonderful Vet
