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December 2023 by Rose Darlington
I am disgusted. me and my friend waited outside Route 21 because there wasn’t enough staff and they needed a 45 minute lunch break. is that we ended up outside for over an hour. when three staff members finally came to the door to unlock it, The tall, large lady with long black hair, shut the door in our faces and yelled at us that we had to wait. we gave no attitude and just waited patiently. AGAIN. i have no idea why customers have to be treated with such disrespect. will not be returning.
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May 2023 by Paige Nielsen
Super nice location! Everyone was very friendly and helpful and the store seemed clean and tidy. I love getting my summer clothes from this place!
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January 2023 by Jay H
They sometimes have great deals but most of the time it's for skinnier woman, unfortunately, I wish they had more plus size options but thats alright.
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January 2023 by Jennifer Fair
Small. Little selection. Staff was not helpfulAll sat at the register on their phones. Seemed annoyed to even have to bother with customers. Will not return to this location.
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January 2023 by Jay Haughton PERSONAL
They sometimes have great deals but most of the time it's for skinnier woman, unfortunately, I wish they had more plus size options but thats alright.
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September 2022 by Robert Brobst
Not our cup of tea.
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July 2022 by Thomas Niarhos
Nice big store with a big selection of clothes to choose from, ended up buying a pair of white shorts that I absolutely love.
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April 2022 by Jacqueline D.
This place issued a credit card to someone who stole my identity!!!! The same bank COMENITY issued one through another retailer a year ago. DO NOT BUY FROM THESE THEFT ENABLERS !!!
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March 2022 by BarbaraAnn Marie Nacrelli
Its one of the NICEST STORES in the Premium Philadelphia Outlets.....RUE 21 we shop each time we go2 the OUTLETS, its Clothes are fantastic, Sales PPL extremely Professional, Helpful Beyond, Nicest ppl to also @CheckOut..TKU RUE 21
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January 2022 by Tasia Bowman
Nice selection of shirts better then the mall
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September 2021 by Jolie Martinez
A one star rating is too high! My daughter was very excited to purchase a shirt with her own money. Their dressing rooms were closed, so she purchased it without trying it in. Once arriving home, she tried on the shirt and realized there was a large hole in the shoulder of the shirt. With the tags still attached, I returned the shirt to the store the next day. Upon approaching the store, the doors were locked. Although their hours read open until 8 PM, the doors were locked at 7:10 PM. I drove 40 minutes to return the shirt to closed store. I asked the young girl working if we could just swap out the shirt for an even exchange. She notified me that I would get less money back than what I paid AND I would have to re-purchase the shirt at regular price, thus, losing money. There was no manager on duty and I will not be back.
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August 2021 by Joe Santiago
Wife likes this place. So I'm good.
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April 2021 by Erika
Cute, trendy clothing store for the modern day fashionista. Store is generally clean, and the salespeople are normally helpful & friendly. I normally order online, but have had no issues with in-store shopping. Just beware some clothes run on the small side, as the store primarily caters to the younger crowd.
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July 2020 by Joc Lear
so many cute clothes! allison was SO helpful with a return i brought in that i bought 2 new shirts and a dress!! super cute, will definitely come back when im home from college in winter. love the sale too :^)
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January 2020 by Nolexzy YT
The customer services was the best part of our shoping at rue21. The guy at the shop was very kind and helpfull to us.
