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December 2024 by H D
I am physically unable to go into the store to get my prescriptions. A family member comes over on weekends to assist me and went to pick up my prescriptions which I was out of on a Saturday. The pharmacy closes at 3:00 which was unknown as it used to be open until 5:00. The pharmacy also is now closed on Sundays which was also unknown as the pharmacy used to be open on Sundays. Thus, I did not have my prescriptions the entire weekend, one which assists with nerve pain. The fact that a pharmacy closes at 3:00 on a Saturday is completely bizarre, especially knowing that they are now closed on Sundays, leaving individuals unable to receive their medications. I then personally went to the pharmacy on Monday and called inside asking them to bring my medications to me. When this was done, I was told that the nerve blocking medication that I need. They did not even have and were waiting until the next day, a Tuesday which was also Christmas Eve. This now left me with 4 days of being in pain. This medication was also called in by the position the week prior and it was never brought to my attention that it was not in stock so that I could go to another pharmacy to alleviate my pain.
I am a strong believer in buying local and supporting local and have been a customer of this pharmacy for almost two decades. I am now left, like my mother-in-law who had a similar issue, switching to another pharmacy which unfortunately has to be a big box pharmacy.
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October 2024 by Kristen Mantikas
By far, the best pharmacy for special orders, compounding etc. I live in another state and this is the only pharmacy that my physician will use. Whenever I need a refill, they are always so kind and courteous. If the physician calls in the prescription, the pharmacy will then call and contact me, letting me know that the order is being worked on and can they charge the card on file? I wish I could use this pharmacy for all of my Healthcare needs!!
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August 2024 by Tom Kroh
The best in the business!
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July 2024 by Kate Jiggins
I had had reasonable experiences with this company until just recently.
On May 21st, I submitted a refill request online. Waited and waited - never got the medication. I assumed I'd done something wrong. Tried again June 12. NOTHING. Called on June 17th and spoke with them. They told me they had "no idea" why the refill requests had not been sent to their compounding pharmacy but they would do so right away. I got a text that day saying a label had been created and the scrip would ship to me. Fantastic - Pottstown is an hour drive from me, so I knew I'd get it the next day. Gave it a little time due to Juneteenth but here we are at the 24th - NO MEDICATION. I clicked on the tracking info in the text to see when the medication would arrive, and lo and behold, IT HAS NOT EVEN SHIPPED. I called, emailed, and texted late last night and they just called to tell me that because of the heat, they have not been shipping orders. It's true, we have had a heat wave, but that's what dry ice and express shipping are for - something I would have happily paid for had they bothered to contact me to let me know what's going on. Now I'm going out of town tomorrow early afternoon and they tell me it's "shipping now" and should arrive "tomorrow or the next day." So it looks like I'll be going at least another week without my meds, and the woman I spoke with made absolutely NO effort to apologize or to offer to find a way to get me my medication before I leave.
Really unprofessional and thoughtless. Hoping I can find somewhere else to source this medication because I won't be ordering from them again.
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January 2023 by True Hunt
Fast shipping and good customer service.
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January 2023 by Jane V. Hunt
Quick, pleasant customer service!
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January 2023 by Megan Fitzgerald
Ordering is easy, mail delivery is convenient, and compound is quality.
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January 2023 by Jackie G
Perfect. Received by mail in 48hrs
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January 2023 by Bernita Lewis
They contacted me immediately after receiving the order from my doctor received the order within a few days.
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November 2022 by Helen C.
Our cat, Mr. Sadie Hawkins, requires transdermal steroids for a chronic condition. After struggling with a large, mail-order pet supply company, I switched to Professional and wish I had done it sooner. It immediately changed Sadie's life. He is finally doing well. ?
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September 2022 by James P.
My pulmonologist referred me them. Lisa in medical supply is a rockstar. Helped me all the way thru the process of getting me setup with my cpap machine. Navigated me thru the Medicare process and I received my machine in a month. Definitely recommend these people.
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July 2022 by Gina Pike
Courteous, professional, answered all of my questions when I called - my prescriptions were packed well and delivered promptly!
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July 2022 by Brian Bousquet
I can't more highly recommend a business like this one, when I feel ill they went to Great lengths to make sure I had the proper treatment and I'm deeply thankful for their professional and kind help I highly recommend them.
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April 2022 by Judi Peterson
Professional Pharmacy Compounding is AMAZING! I have been a customer for several years and their service has always been 100% top notch! I'm grateful to be able to receive such personalized care. Thank you for caring about your customers. It makes a huge difference!!!!!
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April 2022 by Kayla Denney
Love everything about Professional Pharmacy. Quick shipping and great customer service. However I took off a star just because they do not take insurance and it is expensive.
