PNC Bank is a local and down-to-home bank that prioritizes its customers' needs. The branch manager, Matt Griffith, is praised for his exceptional customer service, patience, and willingness to go the extra mile to assist customers, even beyond business hours. The bank teller, John, is also highly regarded for his friendly and helpful demeanor. Customers appreciate the personal attention they receive, which sets this particular PNC branch apart from others. Despite being a large bank, this branch is known for its warm and welcoming atmosphere, making it a highly recommended choice for those seeking a more personalized banking experience.
We love John the bank teller. He told me today he was having an "eh" day, I hope it got better. 10/10 would John again.
July 2023
Matt cares about his customers and former customers. Spent a lot of time helping me dig through statements to reconcile an issue with some big gov problems.
January 2022
I recently had an issue with my banking access and called hoping for assistance and Linda resolved my issue instantly. Thank you so much!
