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February 2024 by Daniel Cuevas
Tony was awesome really hooked us up for a good deal i definately reccomend!
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November 2023 by Melanie Reed
Friendly,helpful,awesome store
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September 2023 by Howard Jones
I called Metro Support after much waisted time and frustration they suggested maybe I needed another new phone . Went into the store on Shoemaker Rd immediately greeted by Ms Lopez she resolved my issue within 3 minutes. She has an outstanding intellect on her products and a extremely precious personality. This lady should be a manger .
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September 2023 by Suzan Wolfe
I would give more than 5 stars if I was able to do so! I have always hands down gotten the best customer service ever at Metropcs and in particular the store on Shoemaker Rd in Pottstown. But today it went to an entire new level when I was assisted by Pedro who fully listened to my problem, knew immediately how to resolve it, which was great but he didn't just fix it he took the time to explain it in a way I could understand and he taught me how to do it myself which I appreciated so much! Pedro thanks for the patience, the insight, for fixing my problem perfectly and all done with with a smile. Pedro you just rock! You get ten stars!
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May 2023 by jeffery walker
If I could have given no stars, that would have been my choice. I tried to upgrade my phone, but the service rep never looked up from her phone to make eye contact with me. This was a complete nightmare. I ended up switching providers because of this. NEVER AGAIN!!
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February 2023 by April Dietrich
An absolute NIGHTMARE!! Let me start with no one ever answers the phone and the voice-mail is full so don't waste your time calling. There is one girl there who is ALWAYS miserable and ALWAYS rude! She gets snippy whenever u ask her a question. She doesn't listen sent us to get a transfer pin we didn't even need. By the time we got the pin it was 10 of 7 and she said well this is going to have to wait til tomorrow bc I close in 10 minutes and I am not staying past 7pm. The following day we were helped by a much more pleasant girl Monica. Although she was pleasant she ported our numbers to phones that were network locked, It was almost 9pm before we left the store and this time it was even worse we had NO working phones and was told I had to call tmobile the next day.
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February 2023 by Melanie Morriale
Tony went above and beyond. His customer service is a standard, seldom met in theses times.
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October 2022 by Sandra Forbes
Awesome experience! Amazing service provided by Ashley!!! She happily answered all my questions and fixed my problems quickly. I will definitely be back. Thank you Ashley!!!!!!
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October 2022 by Erin Haas
Wouldn't return a tablet we purchased bc they never gave us a receipt! The district manager was cusing at me on the phone . Very very ghetto .
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September 2022 by Norberto Rosado Jr
Helpful workers. Close to other phone stores
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September 2022 by Otre Bron
Helpful workers. Close to other phone stores
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March 2022 by Matthew Brant
Terrific ? I would definitely recommend this location. Jalica you rock. Thanks for making everything look so simple and professional.
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August 2021 by Pam H
The ladies here were very helpful and friendly in getting us mobile again.
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May 2021 by Rinnegan A.k.a purple sharigan
They never got the phone you want on the day yiu want to get it
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December 2020 by Dennis Raymond Midiri
Very good experience the chick that helped me out and explained all the new phones really knew her stuff and had a mutual opinion on all the new phones definitely would recommend this location ?