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March 2022 by Amanda Long
Awesome people with Top Notch Customer Service!
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June 2021 by Joseph Salvatico
If you want unprofessionalism beyond belief put your money in Key bank. Took one week for me to realize I would’ve leave a dollar in this POS bank. Closed account two months ago and there saying it wasn’t closed and there are late fees. Call customer service and the supervisor is so sarcastic and cocky it’s sickening. He pushes me on hold in the middle of my sentence and never came back. COMPLETELY UNPROFESSIONAL MONEY GRAB!!
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June 2021 by Joseph Thomas
If you want unprofessionalism beyond belief put your money in Key bank. Took one week for me to realize I would’ve leave a dollar in this POS bank. Closed account two months ago and there saying it wasn’t closed and there are late fees. Call customer service and the supervisor is so sarcastic and cocky it’s sickening. He pushes me on hold in the middle of my sentence and never came back. COMPLETELY UNPROFESSIONAL MONEY GRAB!!
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February 2020 by Dane Martin
I was a vendor with the ATM company and visited today and the lady at the front when I walked in was extremely helpful and all the tellers were as well! I visit many banks, and it's always nice when the staff is friendly. :)
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December 2018 by Miranda Wagner Bush
Manager and staff at this branch provide outstanding client service. It's their enthusiastic attitudes and attention to client needs that have fully earned my trust.
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November 2018 by James Bisciotti
Branch manager and staff are the real McCoy of customer service.
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April 2017 by Mindy Griffith
😡 This bank is a joke! I've been banking with this bank for over a year now and EVERY time I go to the Coventry location it's ALWAYS a problem. I wish they would have closed Coventry! I will call and complain once AGAIN!!!! 😡
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April 2017 by Justin Staszewski
Their ATM ate my card and immediately displayed this screen when I stopped to get cash to complete a Craigslist purchase in the neighborhood. I live over an hour away. I spent 30 minutes on hold with their customer "service" line. They did ZERO to help short of telling me to drive back when the branch was open to fetch my card. Avoid like the plague.
