-
October 2023 by Alan Y.
I went in for a maintenance today, and everyone in the service department was so professional, friendly, patient and knowledgeable! I am going back to here for my next maintenance for sure! Shoutout to them all!
-
July 2023 by Tom K.
Great experience from start to finish! We purchased a 2023 CX-5. Our sales rep, Mike Maggio, not only tailored a seamless purchasing process for us, but made it a pleasant experience. Great introduction to the car and the dealership. Looking forward to a fruitful ownership and support from Mike and John Kennedy Mazda!
-
October 2022 by Pat Saavedra
I went in for our first service for a oil change. Paul Howe helped me and he made a great suggestion on what our CX-5 needed. I thank you for great service experience today. I will recommend this dealer to my family and friends.
-
July 2022 by Craig M.
I took an occasional use car thee for annual state inspection. I bought the car new there and it has only 16k miles on it. Halfway through the service manager told be there was debris on the air filter and recommended it be changed. I declined. When I got home I removed the filter for inspection. There were parts of a leaf of no more than one square inch. Mazda, service interval is 27.5K miles. When I confronted the manager he refused to acknowledged the absurd and profit motivated recommendation. Don't go there. You can expect the same advice. Here's a pic!
-
May 2022 by Peter Ambrose
Courteous and service was done in a timely manner
-
April 2021 by Marjorie A.
I love this dealer! This is the second car I've purchased from them. The staff are polite and respectful. They answered all my questions without being condescending or treating me like a "dumb girl". The dealership is clean and well maintained. Safety precautions are in place to make the customer feel safe while on the property. An appointment is required for the sales team but I did not feel like this was an inconvenience as they worked around my schedule. The advanced notice allowed them to wipe down a car for test drives. They were fair with the appraisal of my old vehicle and offered additional incentives for being a return customer. My salesperson, Kaj Seel, was awesome! I loved chatting with him. He was very knowledgeable about all Mazda vehicles and easily guided me through the purchase of my new car. I highly recommend this dealer if you are in the Pottstown area and looking to purchase a Mazda.
-
January 2021 by Devon J.
Do not buy your car from a John Kennedy dealership. Their sales manager, Michael Armstrong, is a liar, raised his voice to my girlfriend and myself, and even took off his mask while we were in the same confined room as him. This kind of unprofessionalism and neglect to our lives is incredibly disrespectful. The other (non-John Kennedy) Mazda dealerships in the area offer significantly better prices and better customer service. Don't waste your time. TLDR version of my story (too long to post here) - Requested an out the door price for a car. Were provided a number. Double checked that number and verbatim said "This is the out the door price, right? Taxes, fees, etc all included?" Came back the next day to buy the car at the agreed upon price and verified one more time on the price and details. Went into financing to do paperwork. After 2+ hours, we are about the sign the final piece of paper when I notice a number that is $5,500 higher than what we agreed upon. Sales manager came in and raised his voice that it is the number we agreed upon and we are wrong, even condescending us. Takes off his mask while in the same, closed door, small office space and continued to raise his voice. We walked out on the deal and bought our car from a different dealership. Second dealership was much more professional and valued our health and wellbeing. I highly advise against anyone from buying a car here. Their sales manager is a liar, he is disrespectful, and he has no regard for your wellbeing as he took off his mask while raising his voice in a confined indoor area. While I can't say how their service department is, I wouldn't take my chances.
