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November 2023 by Keith Edwards
Good color choices and matching items.
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October 2023 by Dino Martin
Ms. Lizzie made my day! Overwhelmingly nice and professional. Spoke with such a happy spirit about ppl and life. Accommodated my request and greeted me as soon as I walked in the door and she was at the other end of the register. Store was clean. But don’t like the self serve fitting rooms - would be nice if someone was managing that with some level of customer service just for a better customer experience. Nonetheless banana is my favorite of all the gap brands. Thx
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June 2023 by Alaska Howard
Rude on the phone. When I asked a simple question the assistant manager laughed at me and mocked me. Don't bother shopping here. I will spend my money at Kate Spade, where they always treat you with respect.
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June 2023 by Mona Chipman
Love this location. Very helpful friendly sales staff to help. I’m a devoted BR shopper and love the bargains I can find here at the factory stores.
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June 2023 by Full N.
Terrible management. Generally understaffed and seems like employees don't care, and the shopping experience was just offputting. Was ready to make a large purchase but after hearing someone getting yelled at, I found what appeared to be a manager to ask about trying things on and was actually scoffed at. I'm not sure if it was my appearance, but maybe I'm not the right type of clientele that Banana Republic wants in their store. Ultimately I didn't like the tone of the whole experience at this Banana Republic and generally was left to feel that this wasn't the right fit for my needs. I left to buy my clothing from an independent online retailer.
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December 2022 by Tena Novak Cassidy
Absolutely disappointed that this location, in the height of shopping and discount season, had no fitting rooms open. It is particularly disappointing when you drive an hour to this location for this outcome. The store was not busy, and I could count 5 employees present.
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December 2022 by Jeffrey Krier
Like there clothes old navy upgrade
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November 2022 by Naren’s prime channel
Just visited this location and many people come to just wait which doesn’t seem like good customer service or care because employees lack of opening other registrar when compared to other stores
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October 2022 by Abdullah Ebrahim
Awesome, but i highly recommend visiting the outlet branch everything is 50% off and you can find a great selection and save 50%.
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September 2022 by Andy Skopp
Do not shop at this location near Pottstown they will not let you try on your clothes I drove an hour and a half to get to this location with the intention of buying work clothes I am a schoolteacher I will do not believe in paying 100 hours for a pair of pants so I drove an hour and a half here to try a few things on they will not let me in their dressing rooms not because of covet, but because the manager will not open the door as he’s at the register due to lack of staff I drove an hour and a half to try something on the air tell me a teacher of the year for the state of Pennsylvania you will not trust me to try a pair of pants on I will never ever shot this location again his name is Fred and he told me I should call corporate so I am posting this with the intention of falling through on that you wasted my day thank you so much Fred manager Banana Republic Pottstown PA
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August 2022 by Sean Q
Frequented store for occasional clearances that make great quality apparel at a reasonable price. Price Check makes shopping here much easier.
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June 2022 by tolitos jones
High quality store. Definitely pricey.
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September 2021 by Andrew VanWinkle
As always, very helpful and friendly. Great shopping experience.
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July 2021 by J S
Great selection very friendly service
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July 2021 by Jillian G
Nothing important, was just looking. The staff greeted me pleasantly and offered assistance should I need it.
