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July 2024 by H B
Do not buy batteries from here as they will steal your money. Every time a battery is purchased they charge a core charge, which is standard and you get refunded when returning a battery. However, when we tried taking the old batteries back to get the core charge refunded, it was all “expired”. They claimed on the receipt it states that the core charge refund expires, but it does not. The only expiration on the receipt refers to the warranty. The website also does not state a limitation on core returns.
Do not buy your batteries here as they will not give you your money back.
Edit: Autozone called and claimed the core charge refund is part of their 90 days return policy, even thought it doesn’t specify that and their policy do state to make returns “in original condition and packing”. How are you gonna return a used core in its original condition and packing.
The store said I had 1 battery on my account that I can return for a core charge. The battery was purchased in October and this happened April/May. On July 17th I took that battery in at another location and got the core charge back.
If they claim you have to return an old battery within 90 days, then how could I return a battery 9 months later?
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July 2024 by Ethan k
Alex is a great guy. Helped me a lot.
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June 2024 by rebecca liken
Hands DOWN, THE BEST AUTOZONE in the country. MAX helped me find what I needed SO QUICK.
Being out of my area and needing parts on the fly for my Tacoma, so glad I came here. This man deserves a raise with how excellent the customer service was. Felt like family helping me.
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June 2024 by Jeremy Stroop
Staff very quick and make sure you get correct part. Highly recommend.
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May 2024 by Mindy Cushman
Go at this location a lot barely friendly staff and I'm able to buy the items that I need for my car had a very good decent price they are so educate you on what the problem is as being a female that does my own work on my own car they still treat me like a person instead of oh my gosh you a girl No
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May 2024 by Wolfinwool
Customer service has really gone downhill at this location. This morning was worst experience yet. Time to find a new parts supplier
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April 2024 by Bob Eaton
Fantastic customer service. Can't go wrong here.
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April 2024 by Kait Mann
Went in for new wiper blades not knowing what I needed or how to do it, but needed it done ASAP. Alex asked me right away if I needed help, found the right size, special connector my car needed, and installed the new blades for me in under 15 minutes. Great experience, really appreciated the professionalism, knowledge, customer service, and speed. I would absolutely choose to do all wiper changes here instead of the dealership - better price and better service!!
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March 2024 by Christina Gonzalez
They helped me take out my old battery and put in a new one for free . Excellent service ?
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March 2024 by Sam B
These guys are great. Every time I’m in there, they’re friendly, knowledgable, and quick to help.
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February 2024 by Heather Dickey
Employees don't have enough common knowledge to help customers get the parts they need in one trip. It is very inconvenient having make multiple trips and place multiple orders to make one single repair because the store associates dont know what is needed to make a repair. For example if clips come with an echaust cover or if some lubricant comes with break calipers? Simple stuff that should be obvious to an auto parts store but may not be to a DIY novice.
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January 2024 by Christopher “Jester” Shreve
The staff is amazing! I don't go anywhere else.
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January 2024 by Andrew Knechel
Javi went above and beyond for battery replacement I was stuck and he braved the 20 degree weather with a smile!!!
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January 2024 by Miss Brown
Blown away by the service I received here yesterday! Was looking for a tail light for my Volkswagen. Alex was so knowledgeable we went to the aisle together of course I had no idea what I was looking for but Alex did; Had me in and out in less than 6 minutes. The guy on the phone I’m sorry (I didn’t catch his name) ended his call and said hello and even though he didn’t help me he went out his way wow! Thank You
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January 2024 by Chris R.
This place is nice the building is very nice who ever built this beautiful stucuure needs uhhhhh raise.......... I think I will shops... more often I have no car but I still by the uhhhhhh........funny muffler.....boo boo keys. I bot a good key from here......it works well they are great at make keys....... Works well. It works pretty well. I think it worked pretty good for my house and my secret garage.........I need Ed the did great. Great place.... Everything works well.........
