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June 2023 by Abigail Scott
Knowledgeable staff and a lot of product to choose from!
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May 2023 by Peter Law
The shopping experience is good as the staffs are professional and good services. Therefore, I willing to make this feedback.
However, the experience of this questionnaire is vey bad. Firstly, there is no clear indication of the required information on the payment slip such as name of shop and invoice number. Moreover, no idea how can make this questionnaire continue. It seems your company is not really want to get the feedback from customer.
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April 2023 by Mohammad 'Morez' Reza
great shoes for daily training, recovery and race day...good luck!!
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November 2022 by Andrew Kinney
I created two orders online for 3 of the same pair of shoes. One of the orders had a 20% discount and the other had a 10% discount. I returned the shoes to the store and they returned the shoe under the wrong order which cheated me out of $14. For some reason their online and in store have very poor communication with each other. This has caused me over 3 hours of phone calls. I have spoken to a supervisor, Divine, from online and even 3 way'd in the manager from the outlets store. The manager explained it was there fault and the online Asics is still not refunding me the $14. I was very patient and gave them about 2 months to sort this out and I was being told I would see my $14 refund. I am back on the phone now and am now told that I might not even get a refund and they say that it's too bad it was done incorrectly but online and in store are different. Then they are telling me they "cant" transfer me to Divine. Little do they know I have already spoken to him several times, so they are just lying to me. I dont recommend doing business with Asics directly, they have horrible customer service, even when it's so obviously their screw up.
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November 2022 by Sripad Appampally
Had an amazing fay at store. So courteous people helping out and inventory was super new !
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November 2022 by Michael S.
Upon visiting the Asics outlet after driving an hour, I discovered a sign on the door saying cash only. There was an IT problem. The sign also indicated a workaround of visiting the Asics website for a credit payment. When questioning the manager about the possibility of obtaining the bogo offer in store, the manager replied that was not possible, no workaround. In an attempt to figure out a way to not make this a wasted trip, I offered numerous suggestions. The manager named Matt became annoyed. His frustration boiled over to the point of a completely inappropriate level of loud disrespectful responses. This should never happen in a retail setting no matter the circumstances.
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October 2022 by Mihai-Alexandru Murgu
Found a lot of interesting things.
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September 2022 by Steve C
I love Asics shoes. Ive found the shoe build level available at the outlet meets or exceeds what's available at other retailers, and when on sale a much better deal. A true outlet. Clean store. Good variety of stock and sizes.
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September 2022 by Peter Ambrose
nice deal on second pair of sneakers at 70% off the listed price
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April 2022 by Two Whimmin
Staff friendly and knowledgeable. Easy returns/exchanges. Several different styles to choose for our teenage boy... Who is VERY hard on his shoes. We've found a brand that works for him ... So, we'll definitely be back.
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December 2021 by Ben W
Awesome clean store with a good staff and good sales prices.
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December 2021 by 黃國豪
poor corporate values, not recommending at all
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November 2021 by Kimberlee
I had a great experience at this location. The store was clean, well stocked and Andy, employee working while I was there. He was knowledgeable and helpful. I agree the prices are not great unless you're looking for 2 pairs or more. Will go back.
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October 2021 by Greg Moton
The store was nice, bit the sneakers were regular price. The sale used to be buy one get one for 50% off, now it's down to 30% off. What if someone only wants one pair? No sale for that option?
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July 2021 by Susan Kijak
Good selection. Some sale items. Couldn't find anything I liked in my size but normally I do. Hubby bought 2 pair.
