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August 2024 by Sofia
Filthy! There are bugs EVERYWHERE. Spiderwebs, dirty and stained windows, cobwebs, sticky door handles, etc. The place itself is BARELY open, making it hard for working families who rely on postage to get mail. I can’t believe I have to schedule my day around a post office visit just because they close right as everyone gets out of work. It’s completely unfair in my opinion. Their closing times are terrible, just go somewhere else…
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August 2024 by Erika
Front desk lady is very rude and disrespectful. At least have the decency to welcome people, say hello when someone is waiting. It doesn’t even seem like she wants to be there or wants to attend anyone.
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January 2024 by Masha Matavitski
Okeyish service. Not a hello or anything! Philly post offices million times better! Oh, and how is there no trash can inside?! Seriously???!!! Who is in charge of this place, you can do better! And how do they not check for an ID when giving packages out based only on PO box number.... just WOW!!!!!
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September 2023 by Kelby James
Rude and unhelpful but if you go here. You already know that
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March 2022 by D M
Very RUDE clerk!! I
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February 2022 by Henry Ramos
Rude, Rude ,Rude.. Lady at front is extremely rude... my advice if your thinking of using this postal office ,you should try one of the other 2 that are 5 min away..
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August 2021 by David W.
One of my Deputy Yelpers calls this "America's ugliest post office." Now, that strikes me as a tad harsh, although it is remarkably nondescript. But I don't really care about the exterior appearance anyway. It's really about what goes on inside. Here, you'll see that the staff do take some pride in the place. There are glass-enclosed bulletin boards with various items of interest, local history and otherwise, for you to peruse while waiting on line. (I especially like the inclusion of the Van Gogh "Postman" - took me right back to Arles, if for only a very brief moment.) And you might indeed be waiting on line, especially if you show up at 11:00 AM - when they close for lunch for an hour. You'll have plenty of time to view the "Local History" bulletin board, too. You'll learn that they had something called Lutherland closeby. You'll actually have enough time waiting to commit the entire contents of the bulletin board to memory, if you wish. Naturally these little rural-area outposts have their own customs and practices, which might seem quite mysterious to an outsider. I was the first customer in line when the lunch break was over, but when I inadvertently presented my Deputy Yelper's PO box key along with the parcel notice card (perhaps not yet having entirely returned mentally from Arles) for the parcel I had been sent to pick up, the staff person barked at me (yes, as though I'm a delinquent child, to borrow from another review here), "So what do you want me to do with THAT?" So I quickly apologized for my goof, and as the clerk disappeared in the back, I turned to the other customers and asked, "Are they always so courteous here?" To which some guy (obviously resenting it that an out-of-towner managed to get in front of him for the noon-time re-opening) barked, "Didn't seem rude to ME!" As I said, they have their own customs and practices known only to the regulars. But the sought-after parcel was promptly presented to me, and as I left, tucking the package under my arm, I could only think of how Van Gogh's Postman Joseph Roulin must have carried his parcels in just that same way.
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March 2021 by Woody Swenson
Update your hours online you dont open at 9am on Saturday. Also clean the place once in a while.
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January 2021 by Alexandra Zoueva
Really friendly staff dealing with a huge amount of mail, especially this year.
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January 2021 by Jake Schmadel
Used to be a regular at this post office. I go in one day and the lady working takes my stack of 20+ envelopes doesn’t even bother looking at them or giving them stamps and throws them in the box behind her. I asked her afterward if the envelopes were taken care of. She answers that they were taken care of. And I check my total and see that stamps were paid for. Fast forward 2 days later I get a stack of envelopes in the mail with postage due on every single one. It’s the same pile I handed to her. None of which had a single stamp on them. Will not be going back ever again due to sheer amount of laziness that is employed. She should be lucky I don’t ask her to pay the postage due. ($3+/envelope) x 20+. That’s at least $60...
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October 2020 by Nicolas Stoker
By far the worse post office I've ever been to. I can't believe we have to pay over $100 to have a "box" here. 75% of the time we come here they "can't" find our packages and tell us to come back a few days later (even though our tracking said it arrived days ago and is ready for pickup!). The front desk people have outright said they hate working here. There's almost always a line out the front door and they're never in rush to get their job done..... This post office needs new management.
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August 2020 by Patti Pape
I wouldn’t even give it one star lately!!! In the last month this post office has turned in to a nightmare!!!! Lines out the door !!!! And it’s filthy!!!!!
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August 2020 by jakes.breaks
Used to be a regular at this post office. I go in one day and the lady working takes my stack of 20+ envelopes doesn’t even bother looking at them or giving them stamps and throws them in the box behind her. I asked her afterward if the envelopes were taken care of. She answers that they were taken care of. And I check my total and see that stamps were paid for. Fast forward 2 days later I get a stack of envelopes in the mail with postage due on every single one. It’s the same pile I handed to her. None of which had a single stamp on them. Will not be going back ever again due to sheer amount of laziness that is employed. She should be lucky I don’t ask her to pay the postage due. ($3+/envelope) x 20+. That’s at least $60...
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August 2020 by Frjim T
No complaints about the staff!But in time like this: hire more workers & increase the staff/hours... Not cut back..Government at its finest!
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March 2020 by anthony r.
If you're feeling too happy and want someone to bring you down by speaking to you like you're a delinquent child head on over to this pathetic excuse for a USPS. They will always be happy to refuse your mail if you don't have a PO BOX (but a legal address). It's a shame that in what is primarily a vacation community that does not have mail to house delivery (and you're guaranteed an included PO box) you will be subject to harassment and condescending attitude by the postmaster and his staff. If you manage to jump through the hoops to actually get the included PO Box you'll be threatened that if you do not check it 2x per week it will be delisted and you will be charged. Does it matter that you don't expect to get much mail? Yes - because, as the postmaster claims, he must dutifully stuff your PO Box with the junk mail that he gets regularly. While I understand he must deliver the mail he is given, it's definitely used as more of an excuse to NOT give you a box (or discourage you from having one). It's too bad because the Poconos are wonderful and pleasant except for this sad, miserly exception of an establishment. I wish I could redirect tax dollars to someone who wasn't a misanthrope.
