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December 2023 by Robert Gormley
The rooms need to be renovated the hotel is old and tired. I don't plan on returning any time soon.
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November 2023 by Elizabeth Krivan
Looking at the rest of the reviews (citing bed bugs, doors not locking, and cleanliness issues), seems like this may fall on deaf ears but I had a horrendous customer service experience with this hotel.The representative I spoke with (someone in sales) was rude and kept interrupting me. I kindly asked to speak to the GM. I was initially lied to and told I was speaking with "the manager". When I probed, they connected me with an unidentified voicemail. I escalated the issue to my travel agency. My travel agent tried to call 3 times. Initially she was connected with the GM's mailbox, which didn't accept voicemails. Then she was told the GM went home for the day (at 2PM).I would not recommend this hotel.
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November 2023 by Shae S.
Hotel is filthy. Room has multiple bugs, tub not cleaned and no closet. Dusty, dirty hotel. Not safe. The back door open don’t need a key. Not worth the money.
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November 2023 by Dana Pandiscia
We were in town for weekend hockey tournaments for my two boys, which were 1/2 hour in opposite directions from the hotel. In addition to being the ideal location for all of us to stay together, the fact that breakfast ran until 10am and checkout wasn't until 12pm worked out really well with our tournament schedule. I was also impressed that breakfast included oatmeal, eggs and sausage, instead of just being all carbs. The room was a little dated, but clean, and the beds were comfortable. Looking at the reviews, I did request a room on the opposite side from the highway, which was perfectly quiet. All in all, it was a perfect weekend and I was really happy with our choice of hotel.
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November 2023 by J. Alan
Nice hotel! Friend staff. The rooms though are starting to get a bit tired though and showing quite a few signs of wear. The towels and linens though were exceptional.My room was sadly right across the hall from the housekeeping room of some sort. So all afternoon long...literally....ALL afternoon, I had to listen to a noisy door being opened and shut. I bet it was accessed 100 times in a few hours.
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November 2023 by Beth Capps
I love Hampton and have been in their hotels in 4 different states. Never have I ever been in one where the facility was this bad. I asked for a blanket at the desk and it was threadbare and had holes in it. The air conditioner was incredibly loud, the room was overly scented when we first arrived and the water pressure was very weak. The shampoo was awful, didn't even lather. Breakfast was good and other members of our party said the staff was great.
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November 2023 by Yvette Tee
The room was not clean and my expectations of services were not what I expected from the brand.Typically I am greeted with my membership status along with my complimentary gifts that did not happen.The staff were nice.They are doing construction so the parking is limited around the building.Rooms: DirtyWalkability: Close to local stripmall
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November 2023 by Carolina Consolacion
Beautiful room , clean and it has all the amenities.The bed is big and comfortable , Price is great ? and breakfast is included. nice location and it's close to Ruby Tuesday ?, Gas station, Domino's and and more.I have no complaint , I'm very satisfied.Rooms: Beautiful , clean and it has all the amenities.
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October 2023 by walter brzyski
Great Italian restaurant a mile away, Arugula's, highly recommend. Hotel is dated, staff is friendly, rooms are small, not everything works. Get a room facing the mall, as other side(back of hotel) is on the freeway, really loud! Will search for other hotels moving forward. Most ice machines not working, nor the back door lock for entry.
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September 2023 by naderah harrison
My name is Naderah Harrison I and a coworker checked in on Monday. We are school bus driver our job put us up @ this hotel. The location is perfect r 5 minutes from the job. Where suppose to be here for 2 weeks for work. But I refuse to sleep one more night in this place. I woke up @ 1:30 in the morning on a Thursday to begin bitten by bed bugs. I have bites all on the left side of my shoulder and neck. I called the front desk and my room was moved. I had to bag up all my belongings in trash Bags and go to another room. Needless to say I miss work this morning do to lack of sleep. I refuse to get in that bed even if it's a different room. This is extremely acceptable and something has to be done.
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September 2023 by Elisa Tremblay
I have been a fan of Hampton Inn for many years but my experience here was less than positive. Room smelled like it had a lingering smoking odor. Many of the TV channels did not work and staff did not follow up on promises to fix or address this. Worst of all, on two consecutive nights there was a major party in the room next door to me until 1:30am and in spite of several calls to the front desk, very minimal efforts to nothing was done to address this. Would not recommend this hotel.
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September 2023 by Chas Kuhn
Very thin walls. Lots of footsteps above the room and through the main hallway at all hours of the night. Not recommended for a quiet night's rest.
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September 2023 by MT
Wonderful staff at the front desk. Check in seamless. We traveled with our medium size dog, they were accommodating in putting is on the 1st floor. Only complaint is othet guests smoking and discarding cigarette butts on the sidewalk outside the back door.
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August 2023 by Luz Perez Kwiatkowski
Clean and very friendly hotel! Breakfast was good and coffee too. Went for college visit and the room was double queen beds with plenty of room. My room was on first level east access to the small pool, which was perfect for cooling off. Very close to attractions in Philadelphia museum district and Bryn Mawr, Villanova colleges. Nearby food selection was ok. Went to Target on the nearby mall all very accessible and convenient.Rooms: Clean comfortable and quietNearby activities: very close to Philadelphia muset district and Rocky Statue.
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August 2023 by D. Casey O'Donovan
Decent location. Television only showed a third of the supposedly available channels. As well, the virtual room keys that are meant to be available on your phone do not work either.
