-
September 2023 by Lynne Starace
I just left Chico’s in Plymouth Meeting after the absolutely worst retail experience of my life. I’ve been a Chico’s customer for 30 years and I’m not sure I can continue. The manager is absolutely the rudest person I’ve ever encountered in a customer service role. I was returning a dress I ordered online; Chico’s no longer includes paperwork in the shipment and I could not locate the email. She said I couldn’t return it because people steal packages and try to return. She was nasty and condescending. She offered no solution just kept implying that perhaps I hadn’t ordered it from Chico’s. I had my original envelope, credit card statement, identification, and a.screenshot of the order confirmation. The dress had all tags and bag it shipped in. She was horrible to me. Don’t shop in that store if you value your dignity. Worst experience in 30 years as a Chico customer.
-
June 2023 by Maggie Effinger
The Manager is rude and has a problem every time I'm in the store. Worst experience ever at Chicos. I returned a dress and she tried to tell me I didn't buy this dress at Chicos. Plymouth Meeting Mall.
-
January 2023 by Newsworthy Everyday
Looking to simply return a holiday gift, we entered one of our favorite fashion retail stores. As connoisseurs of Chico's, we were pleasantly surprised to be personally and genuinely greeted by Ann-Marie (who we later realized was the store manager). The fashionable style and setting of the store (and personal service) reminded me of the good ole days when personal shopping and excellent service were implemented into the brand. We left the store very pleased with fashion items and accessories we both needed for work, leisure, and vacation in 2023, as well as holiday gifts for ourselves. Yes, I would definitely return to the Plymouth Meeting store since the customer service far surpassed that of the King of Prussia, PA mall and even the Colonnade on 5th store in Naples, FL. The manager, Ann-Marie is to be commended for making my first visit to store #353 memorable and rewarding, and for remaining so humble in her capacity. Thank you Chico's and Happy 40th anniversary in 2023!
-
August 2022 by Synwon J Yoon
Kind staffs and good price
-
April 2022 by Rachael Rachael
Highly recommend this store. The customer service is above and beyond.
-
December 2021 by Dan Park
Ann Marie is an awesome person. Give her a raise.
-
November 2021 by Marlene Peltz Chaikin
Classy upscale clothes.
-
September 2021 by Jackie S Yoon
Kind staffs and good price
-
April 2021 by JoAnne Fischer
Staff very helpful and diligent with Covid protocols.
-
January 2021 by Billi Nelson
All the years I’ve shopped here I’ve always enjoyed their selections and service. Five star all the way.
-
August 2019 by DrBev Barksdale
My favorite place!
-
January 2019 by Beverly Barksdale
My favorite place!
-
December 2018 by Mark Edlow
Incomparable store for women's fashions and style! The staff is friendly and very helpful...they are familiar with their inventory and will gladly order and ship anything that's not available in your size!
-
June 2018 by Krystal Latane
Ok place
-
May 2016 by Marie Ryan
Pantsuits
