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January 2024 by Darlene Adams
Would NOT return. Optometrist was abrupt, brusque, bordering on rude. She seemed annoyed that I wanted her to be thorough.Front desk reception was fine, eye glass selection was good - but I will go to Willow Grove location.
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January 2024 by Martin Grieder
Did not feel welcomed. Procedures were explained like Bla bla bla. Doctor did not even say good bye. After 10 years with blistine, I will change provider. Sad
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December 2023 by Catherine Tomasi
Great care! The front staff were helpful and understanding when I arrived a little late, even though it meant shortening their breaks. Dr. West is knowledgeable and kind. I’ve seen Dr. Bistline for 15 years and transferred to this location now that Willow Grove has moved. The practice uses state of the art tools and technology and the LensCrafters staff outside are helpful and friendly without being overly pushy or sales driven, like what one sometimes sees in optician shops. Won’t trust anyone else with my family’s eyes.
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December 2023 by Alvis Fields
Dr. West demonstrated exceptional attentiveness by actively addressing my concerns and resolving the issues I presented during the appointment.
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November 2023 by Jasmine
Great first time experience.The staff here is very hospitable and accommodating as well.Dr. Cohen is awesome. I highly recommend her and this facility!
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November 2023 by Jasmine E
Great first time experience.The staff here is very hospitable and accommodating as well.Dr. Cohen is awesome. I highly recommend her and this facility!
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November 2023 by William Lucht
My exam started on time. I received a full exam with state of the aer equipment. My optometrist was thorough and listened to my concerns. I recommend them.
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October 2023 by Edel Lukens
Dr Bistline is awesome! I have been going to him for years.
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October 2023 by Cindy W
Dr Bistline and his staff are very professional and courteous. I highly recommend this practice. Love their new locations!
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October 2023 by Ali Zaidi
Dr. Cohen is the best. Very knowledgeable and great personality.
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October 2023 by michele mcveigh
Dr. Hudson is amazing! She is kind, patient and the right person for this job! I had 3 recent appointments at another location where I continued to be given the wrong prescription, she listened to me and made sure I left with the right prescription! I highly recommend her to anyone in search of an awesome eye doctor!
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October 2023 by Sean McGranaghan
Everything from the time I walked I. To the time I left was great. Front desk was great. Eye exam was great - I love the fancy new cutting edge equipment- and the results were great. The Dr was very detailed in everything and made a great recommendation on which contacts to use. I’ve never tried progressive contacts before and now I have them I’m so excited. I’m going to dinner with my friends tonight for the first time in years and won’t be made fun of for not being able to read the menu without readers! Such a great experience! I started using Bistline office in Plymouth Meeting years ago then moved to Bensalem and had a bad experience at a Visionworks franchise only to jump right to Bistiline Willow Grove which was still a little hike but worth it. Now that I’m back I. The area I’m happy to be back at Bistiline Plymouth Meeting and will always highly recommend them!
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August 2023 by Sonja Wells
The new facility was state of the art. It was also very clean. The customer service was still the same professional and I was seen in a timely manner. I am more than happy with the service I received. 10 out of 10. I will be back again!!?
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August 2023 by Kristi Eckert
Everyone was friendly and professional. The doctor listened to my needs and got me in to contacts that were a better fit.
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July 2023 by Steve Durkin
I don’t ever leave reviews, but I would genuinely never use this place again. Walked away feeling degraded from the whole situation. I asked why it cost $39 extra for glasses exam, extra $60 for contact lens WITH insurance, ladies behind the desk sat there subtly laughing at me and making comments when they thought I was out of earshot. They had overlooked I had requested contact lens fitting, I had to go back in and ask. Optometrist apologised they overlooked it, she was accommodating and took me for the exam. Was no big deal. It was being laughed at and comments from receptionists that bothered me, I just wasn’t expecting to pay $100 on an eye exam when I have vision coverage and it hasn’t cost that elsewhere.My wife cancelled her appointment with same company after the situation. Mistakes and misunderstandings happen that’s fine and understandable. The behaviour was uncalled for, I walked away feeling awful.
