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July 2024 by Marisol
I'm not a person who writes reviews often but I will say I was not pleased with customer service here. I've never seemed to have an issue with any employees there, yes they're fairly quiet but no reason to be rude at all. I walked in the pharmacy looking for someone to help me find what I needed, Crystal who happened to be the only cashier that day, did indeed help. However as I was going back to the front and pay, I was patiently waiting for someone to scan my items. Crystal saw me turn around to check if someone was going to help me and she says aloud "of course... someone is interrupting me. I can never get things done around here" She did not look pleased while checking me out. For her luck I came back inside to exchange my purchase for something else. She gave me this disgusted look.. almost like saying "what do I want" and she made this loud grunt sound as I quietly said to her that I would not take long and that I was just quickly exchanging something. I noticed she only treated ME that way because there was a man in front of me whom she treated with so much respect, but when it was my turn again she gave me this unpleasant look once again. I can understand being the only cashier can be stressful, I've worked in retail before, but there's no necessity of acting that way towards a customer. Please refer to your employees on how to treat people.
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June 2024 by Natalie Koch
Mostly like this place, people are great and helpful, never had an issue. Can highly recommend.
My concern is do they really have to shut down the pharmacy entirely for their lunch hour? Absolutely they deserve their break time, no question. But can’t they switch off and have one person go to lunch at a time?
Inevitably I’m always wanting to pick up my scrips at their lunch time. Whitney I know, but after you’ve done this for the fourth or fifth time it gets old. And no, it means I’m not getting my prescription because of time constraints elsewhere.
Amazon pharmacy is looking better all the time.
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April 2024 by Morgan Burkett
Great pharmacy! Always timely and kind. Most caring pharmacists within 20 miles
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March 2024 by Annie Bauerlein
The new pharmacist, Sam, is super awesome! He’s really kind and patient, very professional, and very personable. He answers all my questions, and is very knowledgeable. Thank you, Sam! I appreciate you!
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February 2024 by Bruce Roberts
Had what I needed and store employee very helpful!
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January 2024 by Carmen Fister
HORRIBLE! I went to pick up my script and they said "it was filled elsewhere" They couldn't tell where and offered no solution other than "good bye". I called Urgent Care as I was driving to other pharmacy in area and they said it was called into 5707 Easton Road. I called pharmacy back and they said same thing. I asked them what is their process when something like this happens? Is your process to go belly up or do you advocate for the sick patient and call office that sent script in to see what's going on? They do nothing, they ignore it. So here I am with Urgent Care telling me it was only called to them and Rite Aid telling me it was filled somewhere else. Way to advocate for the patient. Urgent Care is working hard to resolve this with them but Rite Aid pharmacy apparently is only there to help the patient if they don't have to go out of their way, Rite Aid Pharmacy 5707 Easton Road = Belly Up
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August 2023 by Sue Gonsmith
My husband and I love the Rite Aid - Pipersville store. The pharmacist and her team are outstanding. The store, its inventory and prices are terrific.
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March 2023 by Amelia Alfiero
I am a local to this area and this rite aid while convenient to me, is one of the LAST places I will step foot in to get nail polish or some Advil. Now I’m no stranger to customer service work so I understand after a long day on the job it can be hard. HOWEVER i have received only sassy and snarky responses from this one worker named Sheryl. I am a pretty forgiving person as someone who works in the area and even a dead pan-no expression- response would have been perfectly fine by me. But I have given Sheryl about six times to be even normal to me but every single time she says things like “thanks now I have to get my manager to put in the discount” or “you could’ve unfolded the cash, seriously” (when I was handing her THREE bills all folded by themselves). The other workers have been cheerful and delightful in my experience but Sheryl has given me one too many dirty looks and rolled eyes to spend my money at her till. Trust me I have NEVER written a review like this before but after a hard day when I just wanna get some ice cream and paint my nails Sheryl’s attitude pushes me over the edge. (She is now working so frequently that I have stopped my weekly trips to pick up my medication and moved it to a different pharmacy further away because I can’t stand getting her nasty looks from across the table)
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January 2023 by Shane Sparling
Frattock ?
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January 2023 by Cindy Rodgers
Rite Aid is a great place to shop. 5 ?
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September 2022 by Suzanne Gonzalez
My husband and I love the Rite Aid - Pipersville store. The pharmacist and her team are outstanding. The store, its inventory and prices are terrific.
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September 2022 by Margie Heiler
Happy to have thie Rite Aid nearby. Employees are friendly and helpful and store is clean and well stocked. I use the pharmacy for immunizations.
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August 2022 by TONY S
Prescription and front end associates were awesome
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August 2022 by Mark Knopka
Been filling for years with staff. Always in and out with little to no waiting. Clean store and well maintained. Other then big chain status, I have no complaints.
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July 2022 by Chris Wheatley
CHECK PRICING ON THE WEBSITE, PEOPLE!!Every time I walk into this place to buy something, the price is wayyyy higher than advertised on their site as if they are separate entities. Ankle support $6.99, in-store is $11.99. that's a gallon of gas!!The cashier needs to get a manager to make the adjustment and they are never happy to do so. Buy online and pickup in-store or get ready for attitude. Such a large location with such little purpose.
