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August 2024 by Matthew Antal
Family owned, awesome shop, great honest people. Buy a bike here and get some sick gear while you’re at it.
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August 2024 by Dave Walker
I recently was gifted an E bike from my fav sister ! I went into the store hoping to finance my first ebike I can say what a GREAT experience it was ! I got the best price and experience you could ask for ! The owner was more than helpful and knowledgeable about the whole process walked us through it like a real professional and I was just so relieved n happy that we went there being only 5 miles from my home I couldn't be any happier than I am ! The dog was even a real pro himself! he was asked to take a picture and just acted like it was a day at the dog park and sat down with me looked right at the camera and smiled like he did it everyday !! It was a great experience and would highly recommend if your buying or need help with an E bike that is the place to go !!!!!
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August 2024 by Abby Thomas
Ian was fantastic when it came to helping my fiancé and I find the perfect bikes! The service was great, and who doesn’t love a shop that has a dog inside that you can pet throughout the visit? I’d definitely recommend to anyone looking into buying a bike!
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August 2024 by Chris Ziegler
Highly recommend. Jim and his crew are awesome. Great customer service and even a picture with Oscar. Ordered a lava Velotric, and boy she is pretty.
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August 2024 by Rita Muir
We really are enjoying our first ebikes. The staff at the Bikelab are friendly and very knowledgeable. Great advice on the bike rack which has a ramp so bikes can be rolled up onto the rack instead of having to lift them
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August 2024 by Justin Vardis
Very helpful!
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August 2024 by Ina Kumar
I came here based on the reviews and I’m so happy I did! I purchased a bike online and tried to assemble it.. it did not go well. The Bike Lab was so friendly and efficient and got me my bike all ready to go by the next day. They didn’t make fun of my attempt at all which made me feel at ease. The young gentleman even helped walk my bike to my car after and get it in there, nice touch! The cutest dog Oscar is also on the premise :)
I’ll definitely be recommending them to others and coming back for future maintenance and service!
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July 2024 by Kay Petti
Out of all the bike shops I've been to, this one has been the best. Super personal experience with the owner which made the entire experience worthwhile. Not only is the premise of the store beyond creative with the marketing around their dogs, the store has a great environment, very clean and nice inside. The owners showed a great amount of respect and care for their customers. If biking is something you're interested in, stopping into the Bike Lab is 100% worth it.
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July 2024 by Braydon Sipe
Awesome place with awesome people! It’s a dad and son ran shop with everything you'd need! They are also very knowledgeable and super friendly we sat there for 2 hours just chatting.
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June 2024 by Albert S. Rizzo III
Friendly service, Lots of service options, great bikes including E-Bike's
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June 2024 by John Cunningham
Great customer service. Answered all our questions. Decided on purchasing his recommendation of the Velotric Discover 2. Also did an excellent job on the tune-up of our Aventon Level.
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June 2024 by Mary Anne Mendel
Jim was extremely helpful with my first purchase of an e bike. I first spoke with him on the phone and he answered all my questions and was able to suggest several options. I am picking it up today!
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June 2024 by chi chi
I would have written this review sooner, but I was too busy riding my bike! So glad I found The Bike Lab! They worked with me to get a bike that wasn’t normally stocked & took the time to answer my questions & compare/contrast bikes so I felt confident in my purchase. 10/10 recommend!
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June 2024 by Randall Jones
Got a great bike here! Love the store. Definitely coming here for all my bike needs.
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May 2024 by Carol Washburn
These folks are awesome. I'm new to biking and they made sure I had everything I needed to be safe. If something should happen that needs to be repaired, I will definitely return to them.
